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SriLankan Airlines Flight Reservations

  • IATA : UL
  • ICAO : ALK
  • CallSign : SRILANKAN
  • Founded : 1979
  • Key people : Ashok Pathirage (Chairman), Vipula Gunatilleka (CEO)
  • Country : Sri Lanka
  • Office Address : SriLankan Airlines Ltd., Airline Centre, Bandaranaike International Airport,
  • City : Katunayake
  • Zip Code : 11420
  • Phone number : +94117 77 1979
  • Official Website :
  • Covid :

SriLankan Airlines Information

SriLankan Airlines is the national airline of Sri Lanka, headquartered in Colombo. Founded in 1979, the airline operates flights to over 100 destinations across Asia, Europe, and the Middle East. It is a Oneworld alliance member and has codeshare agreements with several other airlines. SriLankan Airlines is also the largest international airline serving the Maldives.

With a fleet of modern aircraft and a focus on exceptional customer service, SriLankan Airlines has won numerous awards, including the Skytrax Award for "Best Airline in Central Asia" and "World's Leading Airline to the Indian Ocean" at the World Travel Awards.

Why Book Flight with SriLankan Airlines

  1. An extensive network of destinations across Asia, the Middle East, Europe, and Australia.
  2. There is a wide range of cabin classes, including economy, business, and first class.
  3. In-flight entertainment system with various options to keep passengers entertained during their journey.
  4. Convenient online check-in and booking system for hassle-free travel planning.
  5. A commitment to safety and exceptional customer service.

SriLankan Airlines Hub and Destinations 

Bandaranaike International Airport (Colombo)
Country City
India Bangalore, Chennai, Delhi, Mumbai, Tiruchirappalli, Thiruvananthapuram
United Arab Emirates Abu Dhabi, Dubai
Kuwait Kuwait City
Qatar Doha
Saudi Arabia Jeddah, Riyadh
Oman Muscat
Maldives Male
China Shanghai
Japan Tokyo
United Kingdom London
Australia Melbourne, Sydney
Canada Toronto
Germany Frankfurt
Italy Rome
France Paris
Russia Moscow
Singapore Singapore
Thailand Bangkok
Malaysia Kuala Lumpur
Pakistan Karachi, Lahore, Islamabad

Please note that this information is current, as of my knowledge cutoff date of September 2021, and may be subject to change.

Cabin Classes

Economy Class:

Comfortable seats with adjustable headrests, personal entertainment screens, and various meals and beverages.

Business Class:


Spacious seats that convert into fully flat beds, personal entertainment screens, priority check-in, access to airport lounges, and a premium dining experience.

SriLankan Airlines Manage Booking

SriLankan Airlines offers a convenient Manage Booking feature allowing passengers to change their flight itinerary easily. This feature will enable passengers to modify bookings, select seats, upgrade seats, and more. This can be done through the airline's website or mobile app, making it a hassle-free experience for passengers.

Flight Status

If you book with SriLankan Airlines, you can quickly check the flight status through their website or mobile app. Enter your flight details, such as the flight number and date, and you will be able to see the current status of your flight. This can help you plan travel accordingly and stay updated on potential delays or changes.

Change Flight/Cancel Flight


Customers can log in to their SriLankan Airlines account on the official website and manage their booking to make changes or cancellations.

Mobile App:

The SriLankan Airlines mobile app allows modifying or canceling bookings directly from a mobile device.

Over the phone:

Customers can call SriLankan Airlines customer service to speak with a representative and request a change or cancellation.

Airport desk:

Customers can visit the SriLankan Airlines airport desk to make in-person changes or cancellations.

Select Seats

To select seats on a SriLankan Airlines flight, passengers can do so during the booking process or by accessing their booking through the airline's website or mobile app. Seat selection may also be available at the airport check-in counter or through customer service over the phone.

Upgrade Your Seat

You can use the Manage Booking feature on the SriLankan Airlines website or mobile app to upgrade your seat on SriLankan Airlines. Then, if available, you can choose your desired seat upgrade and pay the difference in fare. Alternatively, you can contact SriLankan Airlines' customer service or visit the airport ticket counter to inquire about seat upgrades.

Add Special Requests

SriLankan Airlines allows passengers to add special requests to their bookings through its manage booking feature. This can include requests for special meals, wheelchair assistance, and other specific needs. Passengers can make these requests online through the SriLankan Airlines website or by contacting the airline's customer service team via phone or email. Making these requests at the time of booking or at least 48 hours before the scheduled departure time is recommended.

Add Baggage

If you need to bring more baggage than your allowed baggage allowance, you can do so by paying an excess baggage fee. The fees vary depending on your destination and the extra luggage you must bring.

In-Flight Entertainment and wifi


  1. SriLankan Airlines offers a variety of entertainment options on its flights, including the latest blockbuster movies, TV shows, music, and games.
  2. Passengers can enjoy in-flight entertainment on personal seatback screens or the airline's mobile app.
  3. The airline also offers WiFi on select flights, allowing passengers to stay connected.
  4. The cost of WiFi varies based on the route and duration of the flight and can be purchased onboard or through the airline's website.
  5. Passengers can also enjoy duty-free shopping onboard, including fragrances, cosmetics, jewelry, and more.

In-Flight Food 


  1. SriLankan Airlines offers a range of meals to cater to different dietary needs, including vegetarian, vegan, and gluten-free options.
  2. Passengers can pre-order their meals 24 hours before their flight through SriLankan Airlines' website or customer service center.
  3. Alcoholic beverages are served on international flights, with a range of wine, beer, and spirits available.
  4. SriLankan Airlines offers a range of snacks and meals for purchase on board for those who wish to have something extra or missed pre-ordering their meals.
  5. Meals on SriLankan Airlines are prepared with high-quality ingredients, and special emphasis is given to the meals' taste, hygiene, and nutrition.

Frequent Flyer Program 

SriLankan Airlines has a frequent flyer program called FlySmiLes, which offers the following tiers:

  1. Blue
  2. Silver
  3. Gold
  4. Platinum

Each tier has benefits like lounge access, priority check-in, and extra baggage allowance.

FlySmiLes members can earn miles by flying with SriLankan Airlines or its partner airlines and using the services of program partners such as hotels and car rental companies. Miles can be redeemed for free flights, upgrades, and other rewards. The program also offers special promotions and bonus miles opportunities throughout the year.

Customer Reviews

Customer Review(TripAdvisor)


Customer Service



 : +94117 77 1979 (Within Sri Lanka: 1979)


 : +94197 33 3999


 : [email protected]

SriLankan Airlines Popular Flight Routes

SriLankan Airlines Route Map

Srilankan airlines route map 


SriLankan Airlines

What this artical helpful ?

SriLankan Airlines FAQ's

Yes, SriLankan Airlines offers in-flight entertainment on most of its flights. Passengers can enjoy a selection of movies, TV shows, music, and games.

SriLankan Airlines frequent flyer program is called FlySmiLes. Members can earn and redeem miles for flight upgrades, free tickets, and other rewards.

You can book a flight on SriLankan Airlines through their website, mobile app, or by contacting their customer service center.

Have more questions ?


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