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Japan Airlines Flight Reservations

  • IATA : JL
  • ICAO : JAL
  • CallSign : JAPAN AIR
  • Founded : 1 August 1951
  • Key people : Yoshiharu Ueki (Chairman & Representative Director) | Yuji Akasaka (President & CEO)
  • Country : United States
  • Office Address : 300 Continental Boulevard, Suite 401 El Segundo, CA 90245 California, United States
  • City : El Segundo
  • State : California,
  • Zip Code : 90245
  • Phone number : 1 (800) 525-3663
  • Official Website :
  • Twitter :
  • Facebook :

Japan Airlines Information

Japan Airlines (JAL) is the flagship airline of Japan and one of the leading airlines in the world. Founded in 1951, JAL has been committed to providing passengers with excellent service, comfortable travel, and innovative technology. With a modern fleet of more than 200 aircraft and a global network that spans Asia, Europe, the Americas, and Oceania, JAL is a preferred choice for travelers worldwide.

Why Book Flight with Japan Airlines

When it comes to air travel, Japan Airlines stands out for several reasons:

  1. Exceptional Service: JAL is known for providing top-notch customer service, starting before you board the flight. From check-in to the in-flight experience, JAL staff is committed to making your journey as comfortable as possible.
  2. Modern Fleet: JAL has a modern fleet of aircraft that includes the latest models of Boeing and Airbus planes. This ensures passengers enjoy a safe, comfortable, and efficient travel experience.
  3. Innovative Technology: JAL has always been at the forefront of innovation regarding technology. JAL's technology offerings are always cutting-edge, from the in-flight entertainment system to the high-speed Wi-Fi.
  4. Global Network: JAL has an extensive network that covers over 90 destinations in 25 countries. This makes it easy for travelers to explore the world with JAL.

Japan Airlines Destinations and Hub Airports

Here's the information about Japan Airlines destinations and hub airports presented;

Hub Airports

Tokyo Narita International Airport

Tokyo Haneda International Airport

Domestic Destinations

International Destinations



Amami Oshima



















Kuala Lumpur




Los Angeles

Note- There are more destinations apart from this.

Cabin Classes

Here's the information about Japan Airlines' classes of service presented in a table format:

Class of Service


First Class

Private suites with fully flat beds, personal 23-inch entertainment screen, gourmet dining options, exclusive lounge access

Business Class

Fully flat beds with direct aisle access, personal entertainment screens, gourmet dining options, Business Class lounge access

Premium Economy

Wider seats with more legroom and recline, personal entertainment screens, priority boarding, enhanced meal service

Economy Class

Comfortable seats with personal entertainment screens, complimentary meals and beverages, pillow, and blanket provided

Note: Features may vary depending on the route, aircraft type, and availability.

In-Flight Entertainment and Wifi

Japan Airlines provides a wide range of in-flight entertainment options to make passengers' travel experience more enjoyable. Here are some of the features of JAL's in-flight entertainment:

  1. Personal Entertainment Screens: Every seat on JAL's aircraft has a personal entertainment screen, allowing passengers to choose from various movies, TV shows, music, and games.
  2. Audio and Video On Demand (AVOD): JAL's AVOD system allows passengers to watch their favorite movies and TV shows on demand, with the ability to pause, rewind, and fast forward.
  3. Live TV: JAL offers live TV channels on select flights, allowing passengers to stay updated with news, sports, and other programs.
  4. In-Flight Wi-Fi: Most of JAL's aircraft are equipped with high-speed Wi-Fi, allowing passengers to stay connected during their flights.
  5. USB and Power Outlets: Each seat on JAL's aircraft has a USB port and power outlet, enabling passengers to charge their electronic devices during the flight.
  6. Audio Jack: Passengers can use their headphones or those provided by JAL to enjoy their favorite music or watch movies.

Food Menu and Beverages

Food served in the air is preserved, but JAL ensures that the food stays fresh and tastes the flavors. In addition, they have varieties of dishes to serve on board and multiple menus for passengers to choose from. 

They also have unique meal options, including the allergy to dietary meals. In addition, all types of beverages are available onboard; some are complimentary. 

Frequent-Flyer Programs

For Frequent flyers, JAL has introduced JMB Mileage, which has some limitations and rules. With multiple benefits if passengers have to face such moves if they are not flying regularly. The membership is divided into four parts. (FLY ON Program)

  1. Crysta
  2. Sapphire
  3. JGC Premier
  4. Diamond

As the passengers fly regularly, they will earn miles and get reward points, and in turn, they can have tickets, coupons, and more exciting gifts. 

Codeshare Program

Here's the information about Japan Airlines alliance airlines and codeshare programs presented in a table form:


Member Airlines


American Airlines, British Airways, Cathay Pacific, Finnair, Iberia, Malaysia Airlines, Qantas, Qatar Airways, Royal Jordanian, S7 Airlines, SriLankan Airlines


Aeroflot, Aerolíneas Argentinas, Aeroméxico, Air Europa, China Airlines, China Eastern Airlines, China Southern Airlines, Delta Air Lines, Garuda Indonesia, Kenya Airways, KLM Royal Dutch Airlines, Korean Air, Middle East Airlines, Saudia, TAROM, Vietnam Airlines, Xiamen Airlines

Codeshare Partners

Air France, Bangkok Airways, Emirates, Fiji Airways, Hawaiian Airlines, Jetstar Airways, Jetstar Japan, Jetstar Pacific, LATAM Airlines, Philippine Airlines, Siberia Airlines (S7 Airlines), Thai Airways, Uzbekistan Airways

Note: Codeshare agreements allow passengers to book a flight with one airline but fly on another flight with the same ticket. It enables airlines to expand their network and provide more options to their customers.

Customer Reviews

Japan Airline customer review

Customer Service

Customer Support Center: Customers can contact JAL's Customer Support Center by phone or email for assistance with bookings, reservations, or general inquiries. The contact information for the Customer Support Center can be found on JAL's website.

Phone Number:

Customers can call JAL's customer service hotline at +1-800-525-3663 (U.S. and Canada) or check the specific hotline number for their country on JAL's website.

Online Contact Form:

JAL's website also offers an online contact form that customers can fill out to submit inquiries or feedback.

Airport Service Desks:

JAL has service desks at airports worldwide where customers can speak to staff in person for assistance with check-in, baggage, or other issues.

JAL Mileage Bank Service Center:

Customers who are members of JAL's loyalty program, JAL Mileage Bank, can contact the Service Center for assistance with their accounts or mileage redemption.

(JMB member)

Japan Airlines Popular Flight Routes

Japan Airlines Route Map

route details.

Japan Airlines

What this artical helpful ?

Japan Airlines FAQ's

You can select your seat during reservation and also later. The seat selection is done through the manage booking section of the website. 

 Japan Airlines is the flag carrier airline of Japan, with its headquarters located in Tokyo. The airline offers both domestic and international flights to destinations in Asia, Europe, North America, and Oceania.

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