Japan Airlines Baggage Fees & Allowance FAQ's
1. What is the deadline to check-in my baggage ? +
You need to check-in with your baggage at least 60 minutes before your flight. In order to do so, it is recommended that you arrive at the airport before 2 hours of departure.
2. What to do if I can’t find my baggage? +
If you are unable to locate your baggage, you will need to report it to the baggage department of the destination airport as soon as possible.
3. Can I carry a bassinet for my child? +
You are not required to carry your bassinet as baggage. Japan Airlines provides you with an adequate bassinet for your child.
4. Can I carry my instruments onboard? +
If your instrument size is smaller than 115cm, you can carry it along with you in the cabin. If it is more than that, your instrument will be included in checked baggage if all requirements are met.