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AirAsia Wiki



CallSign : RED CAP

Founded : 1996

Key people : Tony Fernendes, Group CEO of AirAsia Group, Riad Asmat (CEO),Kamarudin Meranun (Chairman)

Country : Malaysia

Office Address : KLIA Level 5, Departure Hall Main Terminal Building Kuala Lumpur International Airport (KLIA)

City : Sepang

State : Selangor,

Zip Code : 64000

Phone number : +60 3 8660 4333, +60 6 0085 8888

Official Website :

AirAsia Overview

AirAsia is a low-cost airline which is based in Malaysia. The airline flies to many destinations and is the largest Malaysian airline, in terms of fleet size and destinations. It is committed to low-cost carrier models including cost-saving innovations and self automation. Moreover, in 2019 Skytrax’s ‘World’s Best Low-Cost Airline’ running for 11 years was awarded to AirAsia which speaks for its value. The airline has quite a few subsidiaries airlines,

AirAsia Destinations and Hub Airport

The airline flies to many destinations, for instance, Abu Dhabi, Adelaide, Alor Setar, Bacolod, Balikpapan, Banda Aceh, Bandar Seri Begawan, Bandung, Bangalore, Bangkok, Beijing, Batam, Bintulu, Busan, Cebu, Chengdu, Chennai, Chiang Mai, Taipei, Pattaya, Colombo, Ho Chi Minh City, Johor Bahru, Colombo, Kathmandu, Penang and many others. It operates from a hub at Kuala Lumpur International Airport, which has the capacity of handling over 75 million passengers every year.

AirAsia Travel Class

This seating is one of the two classes of seating that AirAsa offers, they are economy and premium economy.

Economy Class

This seating is one of the two classes of seating that AirAsa has to offer. The seats offer good legroom and are of standard size for comfort, the seats are 28-inch pitch and 16-17 inch width. Meals are available, but the cost depends on the seat fare. On AirAsia’s 56 A320 fleet wifi is also available.

Premium Economy

AirAsia ‘Premium economy’, is comparable to business class of other airlines. Passengers get to access AirAsia Premium Red Lounge at the airport before their flight. This class of seating comes with a lot of perks and separate sections in the craft. The seating is 29-inch seat pitch and 16-17 inch seat width providing proper space to the passenger. Meal on the board is available, which can be pre-ordered 24 hours prior to the scheduled flight. On AirAsia’s 56 A320 fleet wifi is also available.


In-flight entertainment

Passengers can pay and access in-flight entertainment, payment can be made on flight or even pre-book at. The rate of purchasing is subject to the daily exchange rate. The in-flight entertainment is also accessible through AirAsia’s onboard wifi. Below are the internet plans that passengers can choose from.

Internet Plans Descriptions
10 MB (Best for Chat Apps)


Made for those who prioritize and only focus on texting. To fully optimize this plan, do not send and receive pictures and videos.

20 MB (Best for Social Media)


For those who cannot live without social media, like Facebook, Instagram, Twitter, etc. To optimize this plan, ideally switch off auto-play for videos.

50 MB (Best for Emails & Browsing)


For the workaholics who attend to emails and depend on browsing for research.

Unlimited Plan Unlimited Internet


Made for those who want to be connected throughout the flight without worrying about data exhaustion. Internet speed will be throttled to 128kbps upon reaching 70MB (L band) & 200MB (Ka band)


In-flight food

A delicious range of Asian food is offered on board, you can buy it in flight or pre-book it 24 hours prior to the scheduled flight. The food menu is inspired by asian cuisine and international cuisine. The options may vary according to the flight, but in general food like fragrant curries, sandwiches, pasta dishes and oriental rice and chicken dishes are provided. If you pre-order a meal then a complimentary drink will be served with it. In addition, drinks will be available on board for passengers to enjoy. On most flights there is both non-alcoholic and a selection of alcoholic drinks available for purchase.Passengers can purchase snacks and a few selected hot meals on the flight itself. 

Passengers who have special meal requirements that the food menu does not cater to, can contact AirAsia directly to check if they can provide a special meal on the flight. 

Frequent flyer program

AirAsia has an AirAsia Asean Pass, this allows passengers to book flights at base fares at least 14 days or more before the flight. There is also BIG, which is the name of the Frequent Flyer Program currently being run. There are a lot of benefits and incentives that are different. The four-status system moves from Red status – for passengers who fly up to 13 AirAsia flights a year – to Gold and Platinum and Black, for those who fly over 50 times a year. Long-haul and Fly-Thru flights count as two short-haul flights, under the new calculation.

 You can redeem BIG points through hotels, car rentals. Moreover, you can take your trip to the next level with an exciting travel itinerary packed with adventure and activities. In addition, you can browse and express yourself through trendy and fashionable must-have pieces. Above all this, you can use BIG points as cash, and use them to pay less for flights. 

AirAsia Popular Flight Routes

AirAsia Route Map

Route Details



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