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VietJet Air Baggage Policy

IATA : VJ

ICAO : VJC

CallSign : VIETJETAIR

Founded : 2007

Key people : Nguyen Thi Phuong Thao, Nguyen Thanh Ha

Country : Vietnam

Office Address : 2nd Floo, HDBank Building, 32 Tran Hung Dao Street, Hoan Kiem District

City : Hanoi

State :

Zip Code : 110001

Phone number : +84 1900 1886

Official Website :

Baggage allowance 

Carry-on baggage 

VietJet Air permits deluxe and eco fare type passengers to carry one piece of carry-on baggage as well as one personal item. The total baggage can weigh a maximum of 7kg. Furthermore, the cabin baggage can be of maximum 56 x 36 x 23 cm size for all passengers. Lastly, the allowance for skyboss fare type passengers is 10kg.

 

Checked baggage 

VietJet Air permits deluxe fare type passengers to carry checked-in baggage that weighs a maximum of 20kg with 119 x 119 x 81cm dimensions.  Furthermore, eco fare type passengers can bring upto 40kg checked-in baggage with extra cost. Lastly, the allowance for skyboss fare type passengers is 30kg with 119 x 119 x 81cm dimensions.

Passengers can expect an extra charge for baggage that exceeds the allowance. Each passenger is allowed a maximum of 2 oversized baggage. However, this also depends on the availability of space on the craft. In addition, it is important to note that oversized baggage charge is usually higher at the airport so passengers should book it before their flight. Lastly, you can check out fees and charges here.

 

Prohibited items 

Following items are not allowed in carry-on baggage:

Following items are not allowed in checked-in baggage:

VietJet Air Baggage Fees & Allowance FAQ's

1. How do I measure my baggage dimension? +

You can measure your baggage dimension by adding up length, width and height (length + width + height.

 

2. How can I book additional baggage ? +

You can contact VietJet Air at booking offices or contact its call center on +84 1900 1886

 

3. Can I travel with my musical instrument? +

Yes, VietJet Air permits passengers to do so. You can carry the instrument as a carry-on baggage. In case the instrument is big, the passenger can use the oversized baggage service or they may also buy an extra seat for the instrument. However, the instrument may weight less than 75kg with 165 x 44 x 66cm dimensions. 

 

4. Can I travel with my pet? +

No, the airline does not permit travelling with pets.

 

5. What if my baggage is lost? +

In this situation passengers need to contact the Lost and Found counter as soon as possible. After cross-checking, compensation will be given in accordance with regulations. However, if carry-on baggage is lost the airline will provide no compensation. As that is the responsibility of the passenger. 

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