1. How do I cancel my flight ticket?
You can do so by dialing the helpline number +998 78 120 47 70
IATA : HY
ICAO : UZB
CallSign : UZBEK
Founded : 1992
Key people : Bakhtiyor Khakimov (CEO)
Country : Uzbekistan
Office Address : 41, Amira Temura Prospect
City : Tashkent
State : .,
Zip Code : 100060
Phone number : +998 71 140 02 00
Airline Official Website : https://www.uzairways.com/en
Air china has a 24 hour cancellation policy, which allows you to cancel your flight booking 24 hours within booking it. A full refund is provided by the airline if the booking was made one week before the scheduled departure of the flight. A cancellation fee of $100 to $500 is applicable if the cancellation is not done within the 24 hour frame. Cancellation can be done online or via call.
For a completely unused ticket, passengers can expect a reimbursement of the amount paid for the transportation. But penalty fees for refund are deducted. Moreover, for a partially used ticket passengers can expect the unused segment of the transportation with the deduction of the refund fee. Furthermore, refunds are made in the country of sale of the carriage. 1 year is the validity period of the return ticket.
Upon passengers' untimely death or the death of his/her family member, flying with them, no penalty fee will be deducted. However, appropriate documents are required for the same.