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Turkish Airlines Cancellation and Refund Policy



CallSign : TURKISH

Founded : 20 May 1933

Key people : İlker Aycı (Chairman of the board) | Bilal Ekşi (Deputy chairman, CEO)

Country : Turkey

Office Address : Turkish Airlines General Management Building, Ataturk Airport, Yesilkoy, Istanbul Turkey 34149

City : Yesilkoy

State : Istanbul ,

Zip Code : 34149

Phone number : +1 (800) 874-8875

Airline Official Website :

Cancellation Policy

You can cancel your tickets if you are unable to fly for whatever reason. You can cancel your ticket through the official website or the mobile app if you’ve booked via the same. If not you may contact the agency you booked it from. 

Refund Policy

To ask for a refund, there are many terms and conditions that are considered. The refund varies according to the nature of your ticket. There are different conditions for different tickets. You are entitled to a refund based on your ticket. 


Turkish Airlines Cancellation and Refund Policy FAQ's

Turkish Airlines will contact you on the details provided by you as soon as possible if there’s schedule change, cancellations or delay of any sort. You can also keep a track of your flight through the official website or mobile app. 

After you make your cancellation, whether or not cancellation fees will be applied depends on your ticket fare conditions. 

You can cancel your travel insurance if the flight ticket is not utilized by you. The terms and conditions of the insurance should also be in accordance to do so. 

You have to initially request a refund against your cancellation to the respective agency. If in case the agency fails to provide you with the same in thirty days, you can then ask for a refund online. 

You will receive an entire refund of the full amount only if the flight is canceled by the airline itself. In case you cancel your flight, the ticket service fee won’t be refunded. 


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