Cancellation Policy

TAROM's cancellation policy may vary depending on the fare type and destination. However, here are some general guidelines for cancellations:

1. Passengers who wish to cancel their TAROM flight may be eligible for a refund, depending on the fare type and time of cancellation.
2. If passengers cancel their flight within 24 hours of booking, they may be eligible for a full refund.
3. If a passenger cancels their flight outside the 24-hour window, the refund amount may be subject to a penalty fee.
4. Refunds may not be available for certain fare types or promotional tickets.
5. If a passenger has already checked in for their flight and wishes to cancel, they may not be eligible for a refund.
6. Passengers should contact TAROM's customer service team as soon as possible if they wish to cancel their flight.
7. In some cases, passengers may be able to change the date or time of their flight instead of canceling, depending on availability and fare rules.

Things to Remember 

1. Passengers may be eligible for a full refund if they cancel within 24 hours of booking.
2. Refund amounts may be subject to a penalty fee if a passenger cancels outside of the 24-hour window.
3. Certain fare types or promotional tickets may not be eligible for refunds.
4. Passengers who have already checked in for their flight may not be eligible for a refund.
5. Passengers should review the terms and conditions of their fare type when booking to understand the cancellation policy.

Ways to cancel a flight

Online:

Passengers can cancel their TAROM flight online by visiting the TAROM website and navigating to the manage booking section. They must provide their booking information and follow the prompts to cancel the flight.

Over the phone:

Passengers can contact TAROM's customer service team to cancel their flight over the phone. However, they must provide their booking information and may be asked to pay applicable fees.

At the airport:

Passengers can visit a TAROM ticket counter at the airport to cancel their flight in person. However, they must provide their booking information and may be asked to pay applicable fees.

Cancellation due to Weather

In the event of flight cancellations due to weather conditions, TAROM will typically offer affected passengers the following options:

1. Rebooking: Passengers may be able to rebook their flight for a later date, subject to availability and fare rules.
2. Refund: Passengers may be eligible for a refund, depending on the fare type and the airline's policies.
3. Accommodations: If a passenger is stranded due to a weather-related cancellation, TAROM may provide accommodations or assistance.

Refund Policy

1. Refunds may be available for unused or portions of new tickets, depending on the fare type and the airline's policies.
2. If passengers cancel their flight within 24 hours of booking, they may be eligible for a full refund.
3. If a passenger cancels their flight outside the 24-hour window, the refund amount may be subject to a penalty fee.
4. Refunds may not be available for certain fare types or promotional tickets.
5. Refund requests must typically be submitted within a certain time frame, as the fare rules or airline policies specify.
6. Refunds may take several weeks, depending on the payment method and the airline's policies.

Steps to Cancel a Flight

As the only party authorized to cancel your ticket, please only contact the TAROM organization that issued the ticket. The agency will inform you of the requirements for the reservation fee reimbursement. This process will be carried out by the acceptable pricing terms that were in effect on the first day of online reservations.