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Sky Airline Cancellation and Refund Information



CallSign : AEROSKY

Founded : 2001

Key people : Holger Paulmann

Country : Chile

Office Address : Santa Elena 1761

City : Santiago

State : Región Metropolitana,

Zip Code : 8360607

Phone number : (56 2) 2352 5600

Airline Official Website :

Cancellation policy

If you're adding any of Sky's special services or attention or airport's counter, then they will charge 20 USD for each service. But, there is no refund on any of these services.

Changing Sky airline flight to earlier/later

Sky airline gives the option to change your flight to more earlier with the destination, any seats, or earlier flight available. You have to request the Airport sales office and is only available on the same day or the next day till 2 am. In addition, Sky airline also offers the next flight, if you missed out on your scheduled flight. Likewise, you can also request this to the airport sales office within 2 hours after departure.

Flight and name change

Sky airline allows name change on your reservation to someone else's name. You can request a name change through Sky airline contact center by calling within 48 hours of the scheduled flight.
Moreover, you can also do the route, time, and date change as per the availability. Flight reservation changes should be made up to three hours before departure. Sky airline will charge all the changing fee on your new flight booking.

Refund Policy

Sky Airlines do not provide any kind of refund in the flight reservation, services, or products. However, you can request a refund of the boarding fee, if you were not able to travel.
You can request a refund through the online web by going to the Manage my Booking section and can recieve it to the original payment method.
Sky Airlines also provides options if you request a refund by calling to the sales office or contact center. You will be able to choose between the voucher or getting it into your original method form.
You can get a refund in more or less 30 Business days, as per your payment method.

Sky Airline Cancellation and Refund Policy FAQ's

Yes, Sky allows one time change of your flight ticket and from second onwards they will charge changing fee.

Yes, you can do flight booking into an early flight and you can do that until one hour before your scheduled flight departure.

You have options to request to change the date without additional fee. Moreover, you can get full refund of your flight booking.


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