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Scandinavian Airlines Cancellation Policy and Refund Policy




Founded : 1 August 1946

Key people : Carsten Dilling, Chairman | Rickard Gustafson, CEO

Country : Sweden

Office Address : Frösundaviks allé 1

City : 169 70 Solna

State : Sweden,

Zip Code : 169 70

Phone number : +46 8 797 4000

Airline Official Website :

Scandinavian Airlines Cancellation policy

the Scandinavian Airlines cancellation policy is designed to provide flexibility and convenience to passengers who need to cancel their flight. By adhering to the cancellation timeframes and rules, passengers can avoid additional fees and receive a refund for their canceled flight. Moreover, passengers are advised to check the airline's cancellation policy and prices before booking their flight to avoid surprises or additional expenses.

Things to Remember 

  1. Fees and restrictions may apply for cancellations.
  2. Passengers can cancel online or through customer service.
  3. Refund options include a refund to the original form of payment or a travel voucher.
  4. It's recommended to cancel as early as possible to avoid fees or restrictions.

Ways to cancel a flight


Passengers can cancel their flight reservations online through the airline's website or mobile app by accessing the "Manage Booking" feature. This option allows passengers to quickly and easily cancel their reservation, view their refund options, and receive a confirmation of the cancellation.

Customer Service

Passengers can also cancel their flight reservations by contacting the airline's customer service by phone or email. The customer service representative will assist the passenger with the cancellation and provide information on the refund options and any applicable fees.

Visit The Airport

If you cannot cancel your flight online or through customer service, you can visit the airport and speak to a customer service representative in person.

Cancellation Due to Weather

In the event of a flight cancellation due to weather, Scandinavian Airlines will typically provide passengers with the following options:


Passengers can be rebooked on the next available flight to their destination at no additional cost. The airline will try to accommodate passengers on the earliest available flight.


Passengers who choose not to rebook can receive a full refund of their ticket price. The refund will be credited back to the original form of payment.

Scandinavian Airlines Refund policy

the Scandinavian Airlines refund policy is designed to provide flexibility and convenience to passengers who cannot travel due to unforeseen circumstances. By adhering to the refund policy and rules, passengers can receive a refund for their canceled flight. Moreover, passengers are advised to check the airline's refund policy and fees before booking their flight to avoid surprises or additional expenses.

Steps to Cancel a Flight

Step 1. Visit the SAS website or mobile app and log in to your account.

Step 2. Click "Manage Booking" and select the flight you wish to cancel.

Scandinavian Airlines manage booking window

Step 3. Provide your booking reference, along with your details, to confirm your identity and booking.

Airline detail window

Step 4. Review the cancellation policy and any associated fees or restrictions.

Step 5. Confirm the refund amount and processing time with SAS if you have a refundable ticket.

Step 6. If you have a non-refundable ticket, inquire about travel vouchers or other compensation options.

Scandinavian Airlines Cancellation and Refund Policy FAQ's

Yes, Scandinavian Airlines refund flight tickets. Before going through these steps check whether it is refundable or not. As we know that in some cases it is nonrefundable. If it would be refundable then your money will come to you easily. Steps to refund Scandinavian flight ticket:

  1. You need to check the available options
  2.  Go to the website page
  3. Click on refund
  4. Fill the refund form
  5. Click on ok

You will not have to wait for more than 30 days. In all classes, it generally comes within 30 days. It does not matter for which class you have applied to refund time is the same for all. For other inquiries, you can connect to customer services. Below you will get the number and email address where you can reach customer care.

You can cancel your ticket. If you cancel then please check whether the money is refundable or not. In the case of Scandinavian airlines, a few routes have refundable and a few have not.

If it happens then you can have a rebook ticket. You can set your date of travel. You can rebook your flights again. Either you can set it according to yourself or it would be done itself. You can be asked for the preferable date where you can set your further flying.

You will not get money but you will get vouchers which will be valid for 12 months. It would be better to prefer a date instead of ignoring it.


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