Cancellation Policy

S7 Airlines permits passengers to cancel their flight tickets. However, this depends on the conditions of the ticket fare. For details of the same can also be accessed in the table below.

	Economy Basic	Economy Standard	Economy Plus	Business Standard	Business Plus
before the flight departure (over 40 min)	Not permitted	Allowed with no fees	Allowed with no fees	Allowed with no fees	Allowed with no fees
before the flight departure (less than 40 min)	Not permitted	Not permitted	Allowed with no fees	Not permitted	Allowed with no fees

 

Refund Policy

S7 Airlines permits passengers to apply for a refund. Moreover, passengers who want a refund of the ticket tickets will get a refund of the fare according to the tariff rules. You can also refer to the table below for details.

	Economy Basic	Economy Standard	Economy Plus	Business Standard	Business Plus
Return before takeoff (over 40 min)	The fare is fully non-refundable.	Refund is available for unused flight segments. Moreover, when processing refunds, a fee of 2,000 rubles for domestic flights in Russia.	No fees are charged when refunding unused flight segments.	Refund is available for unused flight segments. Moreover, when processing refunds, a fee of 2,000 rubles for domestic flights in Russia. In addition, 35 euros for international flights for each price unit will be charged.	No fees are charged when refunding.
Return after takeoff (less than 40 min)	The fare is fully non-refundable. .	The fare is fully non-refundable.	The fare, the YR charge, and also the airport fees for unused flight segments are refundable without any fees.	The fare is fully non-refundable.	The fare, the YR charge, and also the airport fees for unused flight segments are refundable without any fees.
A voluntary refund to a voucher/a certificate before the flight departure (over 40 min)	Not permitted	Allowed with no fees	Allowed with no fees	Allowed with no fees	Allowed with no fees
A voluntary refund to a voucher/a certificate before the flight departure (less than 40 min)	Not permitted	Not permitted	Allowed with no fees	Not permitted	Allowed with no fees