Cancellation of a flight is meant non - operation of a flight, as set out in Regulation 261/2004, of the European Union. When the flight has been canceled, the airline is in breach of its part of the contract. Therefore, you can claim a refund of the ticket money or alternative transport. If you want to claim a flight delay or cancellation from Royal Air Maroc, Royal Air Maroc must compensate the passenger for the flights in the event of a cancellation or delay of more than 3 hours.
In the wake of the coronavirus or COVID-19 crisis, we have received a large number of questions about how to cancel a flight and how to claim a refund for a flight canceled by a coronavirus. For this reason, after consulting with official sources, airlines, and experts in the field, today we want to share this tutorial on how to claim a refund for a canceled flight, whatever the cause of cancellation, but with special emphasis on flight cancellations due to coronavirus.
If you decide to opt for a refund, the airline will most likely offer you to receive the amount of the ticket through travel vouchers or other services. Do not accept or sign anything if you want to receive a cash refund since the airlines are obliged to make the refund of the plane ticket within a maximum period of 7 days and through the same means of payment that you used when making your reservation. flight, either in cash, by bank transfer, to your credit/debit card, or by bank check.