1. What do I do if I can’t find my baggage at the airport?
You have to inform the baggage department as soon as possible.
IATA : DY
ICAO : NAX
CallSign : NOR SHUTTLE
Founded : 22 January 1993
Key people : Jacob Schram (CEO) | Niels Smedegaard (Chairman) | Tore Jenssen (CEO Norwegian Air International)
Country : Norway
Office Address : Norwegian Air Shuttle ASA
City : PO Box 115
State : Fornebu,
The pieces of baggage should fit inside the overhead storage bins or the under seat storages, so it is highly recommended to carry a small 23 L backpack.
Checked baggage on board are allowed according to the numbers mentioned on the tickets and mostly according to the class a passenger is flying in.
The oversized or overweight baggages are rejected while boarding, then passengers have to pay extra for it and get it checked.
Baggage Type | Allowance | Weight | Dimension | Fare |
Carry-on baggage | 1 bag +1 personal item (Economy) 2 bags + 1 personal item (Business Class) |
10 Kg | 30 x 20 x 38 cm (Personal item) 55 x 40 x 23 cm(Baggage) |
Free of Cost |
Check Baggage | 1 piece (Economy) 2 pieces (Business Class) |
23 Kg (Economy) 32 Kg (Business Class) |
300 cm | Free |
Excess Baggage | As per your requirement and baggage policy | More than 23 kg | More than 300 |
$16 per bag |