1. What do I do if I can’t find my baggage at the airport?
You have to inform the baggage department as soon as possible.
IATA : DY
ICAO : NAX
CallSign : NOR SHUTTLE
Founded : 22 January 1993
Key people : Jacob Schram (CEO) | Niels Smedegaard (Chairman) | Tore Jenssen (CEO Norwegian Air International)
Country : Norway
Address : Norwegian Air Shuttle ASA
City : PO Box 115
State : Fornebu,
Zip Code : N-1330
Phone : +1-800-357-4159
The pieces of baggage should fit inside the overhead storage bins or the under seat storages, so it is highly recommended to carry a small 23 L backpack.
Checked baggage on board are allowed according to the numbers mentioned on the tickets and mostly according to the class a passenger is flying in.
The oversized or overweight baggages are rejected while boarding, then passengers have to pay extra for it and get it checked.
|Carry-on baggage||1 bag +1 personal item (Economy)
2 bags + 1 personal item (Business Class)
|10 Kg||30 x 20 x 38 cm (Personal item)
55 x 40 x 23 cm(Baggage)
|Free of Cost|
|Check Baggage||1 piece (Economy)
2 pieces (Business Class)
|23 Kg (Economy)
32 Kg (Business Class)
|Excess Baggage||As per your requirement and baggage policy||More than 23 kg||
More than 300
|$16 per bag|