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Kuwait Airways Cancellation and Refund Policy



CallSign : KUWAITI

Founded : 1953 (as Kuwait National Airways)

Key people : Yousef A M J Alsaqer (Chairperson) | Kamil Al-awadhi (CEO) | Yacoub Al-Najjar (COO)

Country : Kuwait

Office Address : Kuwait International Airport P. O. Box 394, Safat. Kuwait City, 13004 Kuwait

City : Kuwait City

State : Kuwait,

Zip Code : 13004

Phone number : +1 800 4 KUWAIT

Airline Official Website :

Kuwait Airways Cancellation policy

Kuwait Airways has implemented a cancellation policy that allows you to cancel your flight ticket within the first 24 hours of booking your flight. If you forget to cancel your ticket, you can cancel it up to 1 hour before your Kuwaiti flight departure, but the airline will charge you a small cancellation fee.

Kuwait Airways 24-hour Cancellation

A full refund is given if the ticket is canceled within 24 hours of purchase and the gap between departure and booking dates is seven or more days.

You may cancel any flight within 24 hours of booking and receive a full refund if the flight leaves at least seven days later (i.e., after 168 hours) under Kuwait Airways 24-hour cancellation policy. This policy applies to all fares.

Kuwait Airways cancellation fee

Kuwait Airways cancellation fee expense of 125 USD is for all domestic flight ticket bookings and 200 USD for every international flight ticket reservation. Subsequently, Kuwait Airlines ticket cancellation penalty would be applicable on the fare type without restrictions where travelers are qualified to have the full refund in question to the remaining price of the ticket.

  1. Kuwait Airways cancellation fee is applicable on each ticket which means one per passenger’s ticket. 
  2. Cancellation charges

Things to Remember 

  1. Fees and restrictions may apply for cancellations.
  2. Passengers can cancel online or through customer service.
  3. Refund options include a refund to the original form of payment or a travel voucher.
  4. It's recommended to cancel as early as possible to avoid fees or restrictions.

How to cancel a flight

Kuwait Airways offers several ways for passengers to cancel their flight reservations. Here are the ways to cancel a flight with Kuwait Airways:

Kuwait Airways cancel booking online

Follow these steps to cancel your Kuwait Airways flight:

  1. First, log into your account on the Kuwaiti website
  2. Navigate to the "My Trips" section on the website.
  3. Find the flight you want to cancel. 
  4. Click the "Cancel Flight" button and follow the prompts to complete the cancellation process.

Kuwait Airways cancels the booking via phone.

You can also cancel your Kuwait Airways flight by calling their customer service hotline. Again, be sure to have your reservation number and other relevant information when you make the call.

Kuwait Airways cancel the booking at the airport.

You can cancel your flight in person if you're near a Kuwait Airways airport ticket counter or kiosk. This can be a good option if you need to make last-minute changes to your travel plans.

Cancellation Due to Weather

In the event of a flight cancellation due to weather, Kuwait Airways will typically provide passengers with the following options:


Passengers can be rebooked on the next available flight to their destination at no additional cost. The airline will try to accommodate passengers on the earliest available flight.


Passengers who choose not to rebook can receive a full refund of their ticket price. The refund will be credited back to the original form of payment.

Kuwait Airways Refund policy

As per the Kuwait Airways refund policy, you can cancel your flight ticket and get a full refund within 24 hours of ticket booking. Moreover, even primary economy flight tickets, which are non-refundable, are also eligible for free cancellation and a full refund within 24 hours. Additionally, you will get a refund within 7 to 10 working days for payments made from a credit card. However, refunds for fees take up to 20 working days for payments from debit cards and other modes. 

Steps to Cancel a Flight

Step 1. Visit the Airline's Website

Visit the Kuwait Airways website and log in to your account.

Step 2. Go to Manage Booking 

Once you have logged in, go to the "Manage Booking" section of the website. This section will allow you to view your booking details and make changes, including cancellations.

Kuwait Airways Manage Booking tab

Step 3. Enter your booking reference number and last name.

Kuwait Airways booking detail window

Step 4: Select the Flight You Want to Cancel

Once you've entered your booking details, select the flight you want to cancel from the list of reservations. You will then be prompted to confirm your selection.

Step 5: Review Your Flight Details

Before you cancel your flight, take a moment to review your reservation details, including the flight number, departure and arrival times, and any additional services that you may have purchased.

Step 6: Confirm Your Cancelation

Click on the "Cancel Flight" button. You will then be prompted to confirm your cancellation and receive a confirmation email once your cancellation is complete.

Kuwait Airways Cancellation and Refund Policy FAQ's

Yes, you can get a refund for your cancelled flight tickets. For non-refundable tickets, you will not get the money but for dependable tickets, you will get the refund amount back without detecting any penalty charges. Its take 14-21 days to get refund.

If you purchase the ticket using a credit card you will get the necessary refund within 7 days. In case of cash or cheque, you will get the refund amount within 20 days of the request receipt.

Whenever, any cancellation is done by the airline itself, regardless of cause, a full refund is issued.

You can check online for such information. If any flight cancellation takes place, the update is mailed to the registered mail-id and messaged to the customer’s mobile number.

Yes, surely you can cancel your Kuwait Airways reservations within 24 hours of booking the ticket. No cancellation fee is charged in this case.

If you have a questionplease call Kuwait Airways in the United States at 1-201-582-9200​.



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