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KLM Airlines Cancellation and Refund Policy



CallSign : KLM

Founded : 7 October 1919

Key people : Albert Plesman (Founder) | Pieter Elbers (President & CEO)

Country : Netherlands

Office Address : KLM Royal Dutch Airlines P.O. Box 7700 1117 ZL Schiphol The Netherlands

City : Amsterdam

State : North Holland,

Zip Code : 1117

Phone number : 1 (800) 618-0104

Airline Official Website :

Cancellation Policy  

Cancellation for a ticket is possible if you wish to cancel your flight. You can cancel your ticket through the official website or mobile app. In doing so, it is necessary that the booking was made through the same medium. 

If the booking is via an agency, the cancellation will be taken care of by the agency itself. All the teams and conditions regarding the cancellations are always present on the confirmed ticket. 

Refund Policy 

In case the airline cancels your flight, you can request a refund. In such cases, your refund will take place as soon as possible and you will also receive a full amount refund depending on your ticket conditions. 

For the flights that you cancel from your side, not all tickets will be refundable. In the case of the nonrefundable tickets, you will not receive any refund. In order to get a full amount refund, you will have to cancel your flight within 24 hours of the ticket booking. 


KLM Royal Dutch Airlines Cancellation and Refund Policy FAQ's

1. What are the options for refund? +

KLM provides you with an option to receive your refund. You can either get a refund in the form of cash that you paid during the purchase or you can get in the form of vouchers which can be used later. 

2. When are cancellation charges applied? +

If you cancel your flight anytime after 24 hours of your purchase, you will be charged cancellation fees. 

3. How are the cancellation fees applied and where is it mentioned? +

All the cancellation fees which are applied differ with destinations, departure stations, class, fare, and more. The cancellation charges and their specifications are specified on your ticket. 

4. Can I cancel my flight after I check-in? +

No, it is not possible to cancel your flight once you check-in. If you have checked-in, in order to cancel your flight, you will first have to cancel your check-in and then proceed further with the ticket cancellation. 

5. How to cancel my ticket online? +

You can cancel your ticket online via the official website or mobile app of KLM. Cancellation is to be done through my trip section. One just needs to enter the booking code and then process further. 


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