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Jetstar Baggage Policy

IATA : JQ

ICAO : JST

CallSign : JETSTAR

Founded : 2003

Key people : Gareth Evans

Country : Australia

Office Address : PO Box 4713, Melbourne, Victoria

City : Melbourne

State : Victoria,

Zip Code : 03001

Phone number : 011 61 3 9645 5999

Official Website :

Baggage allowance 

Carry-on baggage 

Jetstar permits passengers to carry a maximum of two items in the cabin with them. Moreover, the first item must fit in the overhead cabin and have maximum 56 x 36 x 23cm dimensions. The second item can be a small handbag or laptop bag which can fit under the seat. Furthermore, economy class passengers can carry 2 items or maximum 7kg weight. On the other hand, Business class passengers can carry 2 items of 14kg weight. In addition, passengers can purchase a 7kg extra carry-on baggage but a single bag must weigh a maximum of 10kg. Lastly, this is available on select flights. 

 

Checked baggage 

The airline permits passengers to carry checked-in baggage. Moreover, Starter fare and Starter Flex fare includes only carry-on baggage allowance. However, passengers can purchase additional baggage between 15 – 40kg. Furthermore, Starter Plus fare includes 20kg baggage allowance and Starter Max fare includes 30kg baggage allowance. In addition to this, Business class fares include a 30kg baggage allowance. 

 

Excess baggage 

Passengers have the option of adding checked baggage to their booking. However, checked baggage charges are expensive at the airport compared to purchasing online. In addition, refer below to the tables for excess baggage charges applicable at the airport-

Checked baggage up to 15kg

Flights up to 15kg of baggage
Domestic Australia and New Zealand AUD $45 / NZD $45
Domestic Japan JPY¥3,600
International flights with Jetstar Asia (Excluding flights to Australia and Denpasar) USD $40 / SGD$60 / VND 1,000,000₫ / THB ฿1,400 / TWD $1,400 / HKD $290 / JPY¥5,000 / IDR 610,000 Rp / PHP ₱2,200 / CNY¥280 / MYR185 / LKR 8,100
International flights with Jetstar Japan HKD $290 / JPY¥5,000 / TWD $1,400 / PHP ₱2,200 / CNY¥280 / USD $40
Flights between Australia and New Zealand AUD $70 / NZD $70 / USD $50 / SGD $70 / THB ฿1,800 / IDR 720,000 Rp / JPY¥6,000 / VND 1,750,000₫/ KRW₩55,000
International flights with Jetstar Airways (excluding flights between Australia and New Zealand) and Jetstar Asia flights to/from Australia and Despansar AUD $70 / NZD $70 / USD $50 / SGD $70 / THB ฿1,800 / IDR 720,000 Rp / JPY¥6,000 / VND 1,100,000₫/ KRW₩55,000 / MYR215

 

Domestic flights – checked baggage per kilo of baggage above 15kg 

Flights within Amount per kg
Australia AUD $15
New Zealand NZD $15
Japan JPY¥800

 

International flights within Asia – checked baggage per kilo of baggage above 15kg

Flights departing from Amount per kg
Singapore SGD $20
Indonesia IDR 150,000 Rp
Japan JPY¥1,500
Vietnam VND 320,000₫ / USD $16
Thailand THB ฿600
Malaysia MYR 50
Hong Kong SAR, China HKD $120
Taiwan, China TWD $600
Philippines PHP ₱650
China CNY¥100

 

Other international flights – checked baggage per kilo of baggage above 15kg 

Flights departing from Amount per kg
Singapore SGD $25
Australia AUD $25
New Zealand NZD$25
Japan JPY¥1,500
Indonesia IDR 200,000 Rp
Korea KRW ₩20,000
USA USD $25

 

Carry-on Baggage 

Flights Airport check-in price: 7kg extra carry-on baggage* Gate price: 7kg extra carry-on* or excess carry-on baggage
Domestic Australia and New Zealand AUD $50 / NZD $50 AUD $65 / NZD $65
Domestic Japan JPY¥4,000 JPY¥4,500
International flights with Jetstar Asia (excluding flights to Australia) SGD $65 / USD $50 / THB ฿1,520 / TWD $1,480 / HKD $370 / JPY¥5,500 / IDR 660,000 Rp / PHP ₱2,400 / CNY¥330 / MYR175/ LKR 8,800 SGD $60 / USD $70 / VND 1,000,000₫ / THB ฿2,100 / TWD $1,750 / HKD $450 / JPY¥6,500 / IDR 860,000 Rp / PHP ₱2,900 / CNY¥400 / MYR260/ LKR 11,500
International flights with Jetstar Japan JPY ¥5,500 JPY ¥6,500
Flights between Australia and New Zealand NA AUD $75 / NZD $75
International flights with Jetstar Airways (excluding flights between Australia and New Zealand and flights to/from Vietnam) and Jetstar Asia flights to/from Australia

 

subject to availability

AUD $75 / SGD $75/

 

KRW ₩60,000/ USD $60

AUD $100 / SGD $100/

 

KRW ₩81,000/ USD $100

 

Jetstar Baggage Policy FAQ's

You can measure your baggage dimension by adding up length, width and height (length + width + height). 

 

Jetstar permits passengers to carry most musical instruments. However, whether it can be carried on board or the hold of the craft depends on the size and weight of the instrument.

 

Yes, you can. Passengers can carry equipment like bicycle, fishing rod, scuba diving equipment, golf clubs, etc. Moreover, it needs to be packed properly and an over sized fee is applicable.

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