Icelandair Airlines Cancellation and Refund Policy
IATA : FI
ICAO : ICE
CallSign : ICEAIR
Founded : 1937
Key people : Bogi Nils Bogason, CEO
Country : Iceland
Office Address : eykjavik Airport, Vatnsmýri
City : Reykjavik
State : 101 Reykjavík,
Zip Code : 00101
Phone number : +1 800 223 5500
Airline Official Website : https://www.icelandair.com/
Icelandair Airline Cancellation Policy
- Icelandair's cancellation policy allows passengers to cancel their flight and receive a refund, subject to certain conditions and fees.
- If a passenger wishes to cancel their flight, they must contact Icelandair customer service or their travel agent as soon as possible. The cancellation fee will depend on the fare type and how far in advance the cancellation is made.
- For flexible fares, such as Saga Premium and Economy Flex, passengers can cancel their flight up to 24 hours before departure and receive a full refund. For other fare types, such as Economy Standard and Economy Light, cancellation fees may apply and refunds may not be available.
- Passengers can also purchase travel insurance to cover the cost of cancellation in case of unforeseen circumstances, such as illness or travel restrictions.
Things to Remember
- Fees and restrictions may apply for cancellations.
- Passengers can cancel online or through customer service.
- Refund options include a refund to the original form of payment or a travel voucher.
- It's recommended to cancel as early as possible to avoid fees or restrictions.
Ways to cancel a flight
we'll provide a guide to the different ways you can cancel your flight, including online, over the phone, and through a travel agent.
Canceling your flight online is often the easiest and most convenient way to do so. Many airlines allow you to cancel your flight through their website or mobile app, so you can do it from the comfort of your own home.
Over the Phone
If you prefer to speak to a customer service representative, you can cancel your flight over the phone. This can be a good option if you have questions about your reservation or need help navigating the cancellation process.
Through a Travel Agent
If you booked your flight through a travel agent, you may need to cancel your flight through them as well. In this case, you'll need to contact your travel agent and ask them to cancel your reservation.
Cancellation Due to Weather
In the event of a flight cancellation due to weather, Icelandair Airline will typically provide passengers with the following options:
Passengers can be rebooked on the next available flight to their destination at no additional cost. The airline will make every effort to accommodate passengers on the earliest available flight.
Passengers who choose not to rebook can receive a full refund of their ticket price. The refund will be credited back to the original form of payment.
Icelandair Airline Refund Policy
Icelandair Airlines has a refund policy in place for customers who need to cancel their flights. Here's what you need to know:
Refundable Tickets: If you purchased a refundable ticket with Icelandair Airlines, you can cancel your flight and receive a full refund of the ticket price. However, some refundable tickets may have cancellation fees, so be sure to review the terms and conditions of your booking before canceling your flight.
Non-Refundable Tickets: If you purchased a non-refundable ticket with Icelandair Airlines, you will typically not receive a refund of the ticket price if you need to cancel your flight. However, some non-refundable tickets may be eligible for a partial refund depending on the timing of your cancellation.
Timing of Cancellation: If you need to cancel your flight with Icelandair Airlines, the timing of your cancellation will affect whether you are eligible for a refund and the amount of any cancellation fees. Here are the general rules for cancellation fees based on the timing of your cancellation:
- If you cancel your flight more than 24 hours before departure, you may be eligible for a full refund of the ticket price.
- If you cancel your flight within 24 hours of departure, you will typically not receive a refund of the ticket price.
- If you cancel your flight after the scheduled departure time, you will not receive a refund of the ticket price.
- It's important to note that cancellation fees and refund policies may vary depending on the specific ticket you purchased with Icelandair Airlines, so be sure to review the terms and conditions of your booking before canceling your flight. If you have any questions about cancellation fees or the refund process, you can contact Icelandair Airlines customer service for assistance.
Please note that all refunds are subject to published rules and penalties and that at a minimum, a US$25.00 Administrative Service Charge will be assessed for all eligible refunds.
Flight Cancellation Policy for Icelandair Airline
|Ticket Type||Refundability||Timing of Cancellation||Refund/Rebooking Policy|
|Refundable Ticket||Fully refundable||More than 24 hours before departure||A full refund of the ticket price|
|Refundable Ticket||Cancellation fee may apply||Within 24 hours of departure||No refund|
|Non-Refundable||No refund||More than 24 hours before departure||A partial refund may be available|
|Non-Refundable||No refund||Within 24 hours of departure||No refund|
|All Ticket Types||N/A - Flight canceled by the airline||N/A - Flight canceled by the airline||A full refund or rebooking option is available|
The Cancellation and Refund Policy for Icelandair's Different Classes
|Fare Class||Cancellation Policy||Refund Policy|
|Economy Light Class||No cancellations or changes allowed||Non-refundable, no credit for future travel|
|Economy Standard Class||Cancellation fees vary based on departure location||Refundable, subject to cancellation fees|
|Economy Flex Class||No cancellation fees||Refundable, subject to fare differences|
|Saga Premium Class||Cancellation fees vary based on departure location||Refundable, subject to cancellation fees|
|Saga Business Class||No cancellation fees||Refundable, subject to fare differences|
Steps to Cancel a Flight
Step 1 Visit the Icelandair Airlines website: Go to the Icelandair Airlines website and log in to your account.
Step 2. After clicking on manage bookings, the passenger will be asked for the last name and the confirmation code/e-ticket.
Step 3. Select Cancel after choosing the journey you want to cancel. From this page, you can also change your ticket.
Step 4: You will be prompted to validate the cancellation of your reservation on the following screen. Your reservation will be formally canceled once you select Confirm, and you'll get a confirmation email with your ticket number and any money left over after any possible cancellation fees.
Icelandair Airlines Cancellation and Refund Policy FAQ's
You can cancel your flight ticket through the official website in the manage booking section.
If your flight cancellation occurs with a notice before less than 14 days then you can claim for compensation.
The time it takes for a refund to process depends on the payment method you use during the purchase.
No, you can’t cancel your ticket on the official website if you purchase your ticket via an agency.
You can find these details on the ticket or the confirmation email.