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GOL Airlines Baggage Policy

IATA : G3

ICAO : GLO

CallSign : GOL

Founded : 2000

Key people : Paulo Kakinoff, Constantino de Oliveira, Constantino de Oliveira Junior

Country : Brazil

Office Address : Praça Comandante Lineu Gomes s/n, Portaria 3 - Prédio 3

City : Sao Paulo

State : State of Sao Paulo,

Zip Code : 04626-900

Phone number : 00 55 300 115 2121

Official Website :

Baggage allowance 

Carry-on baggage 

GOL Airlines permits passengers to carry one piece of carry-on baggage for free. The baggage can weigh a maximum of 10kg. Moreover, the baggage can be of maximum 35 x 25 x 55cm dimensions. In addition to this, passengers can also bring a personal item like a purse or laptop bag, etc. 

 

Checked baggage 

GOL Airlines permits passengers to carry check-in baggage according to their ticket fare. But essentially one baggage can be of maximum  23kg with 50 x 28 x 80cm dimensions. Passengers with a PROMO or LIGHT fare ticket do not have any free checked baggage allowance. Furthermore, passengers with a PLUS fare ticket have one item of free checked baggage allowance. Lastly, passengers with a MAX and PREMIUM ECONOMY fare ticket have two items of free checked in baggage.

You can refer below to see the fee for additional baggage:

Baggage Domestic Flights International flights
Checked baggage weighing up to 23 kg (51 lbs) Digital channels* Check-in counter Digital channels* Check-in counters
1st checked bag (Light and Promo fares) R$ 60 R$ 120 USD15 USD30
2nd checked bag R$ 100 R$ 140 USD35 USD70
3rd to 5th checked bags (each) R$ 130 R$ 220 USD150 USD300

 

Excess Baggage

If the baggage weighs more than 23kg then the passenger can expect a penalty of USD 15 per extra kg. This is applicable for both international and domestic flights. In addition, baggage must not weigh more than 32kg on international flights and 45kg on domestic flights. 

 

Prohibited Items 

Following items are not allowed on board-

You can also obtain information on what can be packed in baggage here.

 

GOL Airlines Baggage Fees & Allowance FAQ's

1. How do I measure my baggage dimension?

You can measure your baggage dimension by adding up length, width and height (length + width + height).

 

2. How can I purchase additional baggage?

You can do so by visiting ‘My reservations’ on the website or during check-in.

 

3. What are the baggage benefits for SMILE members?

Please visit here for information on this.

 

4. Can I travel with my pet?

Yes, GOL Airlines allows passengers to travel with their pet. You can get information regarding the same here.

 

5. What do I do if my baggage is delayed or damaged?

In such a case people inform the baggage service counter, also visit here for more details.

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