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Etihad Airways Cancellation and Refund Policy



CallSign : ETIHAD

Founded : July 2003; 17 years ago

Key people : Mohamed Mubarak Al Mazrouei (Chairman) Tony Douglas (CEO)

Country : United States

Office Address : Etihad Airways New York (NY), USA City Office, Rockefeller Center, 600 Fifth Avenue,20th Floor, NY 10020, New York, United States of America

City : New York

State : New York,

Zip Code : 10020

Phone number : +1 (877) 690-0767

Airline Official Website :

Cancellation Policy

Canceling your flight due to any circumstances, for a refund, the ticket has to be booked at least five days before the departure. The payment must be done with only one card. 

In case your ticket is canceled between 96 hours of departure, there will be 10 percent additional cancellation fees. If the reason for the cancellation is someone’s demise of family members the cancellation fees are waived off. 

Refund policy

All the refunds corresponding to the cancellation are done with the respective payment method. The refund may be reflected in your account for fourteen to thirty working days. 


Etihad Airlines Cancellation and Refund Policy FAQ's

Any changes regarding your flight seats, baggage, classes, and more can be made until two hours of your departure time. 

Depending on the number of changes and their nature for your flight, there may or may not be any charges. 


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