Egyptair Cancellation and Refund Policy
IATA : MS
ICAO : MSR
CallSign : EGYPTAIR
Founded : 1933
Key people : Captain Ahmed Adel (chairman & CEO of Egyptair Holding Company), Hisham El-Nahas (chairman and CEO of Egyptair)
Country : Egypt
Office Address : Cairo International Airport, Terminal 3, Departure Hall
City : El Nozha
State : Cario,
Zip Code : 11843
Phone number : +202 2696 6798, +202 9007 0000
Airline Official Website : http://www.egyptair.com/
The Cancellation Policy of EgyptAir outlines the rules and fees associated with canceling a flight with the airline. Here are the key details you need to know:
- Refundable and Non-refundable Tickets:
EgyptAir offers both refundable and non-refundable tickets. Refundable tickets allow you to cancel your flight and get a ticket price refund minus any cancellation fees. Non-refundable tickets, on the other hand, do not let you get a refund on the ticket price.
- Cancellation Fees:
You may be charged a cancellation fee if you cancel a flight with EgyptAir. The fee amount depends on the fare type, destination, and timing of the cancellation. Typically, the price ranges from $50 to $200.
- Timelines for Cancelling a Flight:
The timeline for canceling a flight with EgyptAir depends on the fare type. If you have a refundable ticket, you can cancel the flight up to 24 hours before the departure time without any penalty. For non-refundable tickets, you may not be able to cancel the flight at all, or you may have to pay a penalty fee.
- Process for Cancelling a Flight:
To cancel a flight with EgyptAir, you can do so online, through their mobile app, or by contacting customer service. If you cancel the flight online or through the mobile app, you may be able to get an instant refund. However, if you cancel the flight through customer service, processing the refund may take a few days.
Things to Remember
- Refund eligibility depends on the type of fare you have purchased.
- Cancel your flight before the check-in deadline to be eligible for refunds or credits.
- Refunds can take several business days to be processed and credited back to your original form of payment.
- Cancellation fees may apply depending on the fare rules of your ticket.
- Changing your flight may be more cost-effective than canceling it.
- Egyptair Manage Booking allows you to change your flight booking online.
- Contact Egyptair's customer service department for assistance with canceling your flight booking.
- Keep your booking reference number and personal information handy for a smooth cancellation process.
- Check with the airline for details on Egyptair's cancellation policy and any applicable fees.
Ways to cancel a flight
Passengers can cancel their flight booking online through Egyptair Manage Booking, which is accessible through the airline's website. This is a convenient and easy-to-use method that allows passengers to manage their bookings from anywhere with an internet connection.
Over the Phone:
Passengers can call Egyptair's reservation hotline to cancel their flight booking over the phone. This is a quick and easy method that allows passengers to speak with a customer service representative directly.
At the Airport:
Passengers can cancel their flight booking in person at the airport. However, it's important to note that this method may be subject to long wait times and additional fees.
Cancellation due to Weather
If a flight with Egyptair is canceled due to weather conditions, the airline will typically offer options for affected passengers. These options may include the following:
Rebooking: Passengers may be able to rebook their flight for a later date or time, depending on availability. This option may be available at no additional cost, or passengers may need to pay a change fee depending on the ticket fare rules.
Refund: Passengers may be eligible for a refund if their flight is canceled due to weather conditions. However, this will depend on the fare rules of the ticket.
Accommodation: If passengers are stranded due to a canceled flight, Egyptair may provide accommodation and meal vouchers to affected passengers.
EgyptAir's Refund Policy outlines the rules and fees associated with getting a refund for a canceled flight. Here's what you need to know:
- Refundable and Non-refundable Tickets:
As mentioned in the previous section, EgyptAir offers refundable and non-refundable tickets. If you have refundable access, you can get a full refund on the ticket price if you cancel the flight within the specified timeline. However, if you have a non-refundable ticket, you may not be able to get a refund on the ticket price, or you may have to pay a penalty fee.
- Timeline for Getting a Refund:
The timeline for getting a refund from EgyptAir depends on the method of payment used to book the ticket. For example, if you paid using a credit card or PayPal, processing the refund might take up to 14 business days. However, if you paid using cash or a debit card, processing the refund may take up to 30 business days.
- Refund Fees:
If you have a refundable ticket, you can get a full ticket price refund minus cancellation fees. However, if you have non-refundable access, you may not be able to get a refund on the ticket price, or you may have to pay a penalty fee.
- Process for Requesting a Refund:
To request a refund from EgyptAir, you can do so online, through their mobile app, or by contacting customer service. If you cancel the flight online or through the mobile app, you may be able to get an instant refund. However, if you cancel the flight through customer service, processing the refund may take a few days.
Steps to Cancel a Flight
If you need to cancel a ticket with EgyptAir, you can do so by following these steps:
Step 1. Visit EgyptAir's website (https://www.egyptair.com/en/Pages/HomePage.aspx) or mobile app and navigate to the "Manage Booking" section.
Step 2. Enter your reservation details, including your booking reference number and last name.
Step 3. Select the flight you want to cancel and click the "Cancel Flight" button.
Step 4. Confirm the cancellation and review any applicable fees or penalties.
Step 5. Submit the cancellation request and wait for the confirmation email or notification.
Step 6. If you need further assistance, contact EgyptAir's customer service by phone, email, or chat.
Egyptair Cancellation and Refund Policy FAQ's
In this case, EgyptAir offers compensation and notifications to each passenger.
If a credit card was used to make the payment, the airlines should make a refund within seven days of the cancellation.
Yes you can, the rules and conditions of the fare class booked will be applied when you cancel.