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EasyJet Cancellation and Refund Policy

IATA : EC

ICAO : EJU

CallSign : ALPINE

Founded : 1995

Key people : John Barton

Country : England

Office Address : Hangar 89, London Luton Airport

City : Luton

State :

Zip Code : LU2 9PF

Phone number : 0330 365 5000

Airline Official Website :

EasyJet Cancellation Policy

The airline permits passengers to cancel a booking. Moreover, the airline has a 24-hour cancellation policy. Therefore, passengers can cancel and get a full ticket refund minus the cancellation fee within 24 hours of purchase. However, the airline does not refund the ticket if the passenger cancels the booking after 24 hours. Furthermore, passengers have the option of changing their flight instead. 

Upon cancellation of the flight by EasyJet, the airline will inform the passengers. Moreover, the airline will try to get the passenger to the intended destination for free or give a full refund, according to the passenger's preference. 

Things to Remember 

  1. Fees and restrictions may apply for cancellations.
  2. Passengers can cancel online or through customer service.
  3. Refund options include a refund to the original form of payment or a travel voucher.
  4. It's recommended to cancel as early as possible to avoid fees or restrictions.

Ways to cancel a flight

EasyJet offers several ways for passengers to cancel their flight reservations. Here are the ways to cancel a flight with EasyJet:

Online

To cancel an EasyJet flight online, navigate to the EasyJet website and select the "Manage bookings" option. Next, enter your booking reference and surname to access your reservation, and follow the prompts to cancel your flight. You may be able to receive a refund or credit depending on the fare type and cancellation policy.

Customer service

If you prefer to cancel your flight over the phone, contact EasyJet customer service and speak with a representative. They can assist you with canceling your flight and answer any questions.

At the airport

If you're already at the airport, you can cancel your flight by visiting the EasyJet check-in counter or customer service desk. The EasyJet representative will be able to assist you with the cancellation process and provide you with any necessary documentation.

Cancellation Due to Weather

In the event of a flight cancellation due to weather, EasyJet will typically provide passengers with the following options:

Rebooking:

Passengers can be rebooked on the next available flight to their destination at no additional cost. The airline will try to accommodate passengers on the earliest available flight.

Refund:

Passengers who choose not to rebook can receive a full refund of their ticket price. The refund will be credited back to the original form of payment.

EasyJet Refund Policy

Passengers can get a refund for a ticket that they possess. Moreover, if the passenger requests a refund after 24 hours of booking it, no refund is provided. In addition to this, the cancellation fee may be applicable on cancellations done within 24 hours of booking. For instance, the cancellation fee is £49 if the cancellation is made online and £55 if the cancellation is made through the customer service team. In addition, if the pas, if the passenger is or has severe injury/sickness, the airline provides a fee waiver or flight voucher to the passengers. Passengers can also get a refund of government taxes for flights they do not take due to missing the flight. 

Furthermore, the airline will refund the ticket to the person named on the ticket or whoever paid for the ticket, provided that satisfactory proof of payment is given. In addition, the passenger of whoever pays for the key can authorize another person to collect the refund. Lastly, the airline reserves the right to refund in the same form as the payment and in the same currency it purchased. 

Steps to Cancel a Flight

Step 1. Navigate to the EasyJet website: Visit the EasyJet website and select the "Manage bookings" option.

Easy Jet Airline Tab

Step 2. Enter your details: Enter your booking reference and surname to access your reservation.

Easy Jet Airline manage booking tab

Step 3. Select your flight: Select the flight that you want to cancel.

Step 4. Review the cancellation policy: Review the policy for your fare type and ensure you understand any fees or restrictions associated with canceling your flight.

Step 5. Confirm cancellation: Follow the prompts to confirm that you want to cancel your flight.

EasyJet Cancellation and Refund Policy FAQ's

You can contact EasyJet’ customer service on +0330 551 5151

 

Passengers can use vouchers up to 6 months after issuance. 

 

To cancel your ticket go to the “My Booking” section on the official website of EasyJet or contact Customer Service. 

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