Blue Air Cancellation and Refund Policy
IATA : 0B
ICAO : BLA
CallSign : BLUE AIR
Founded : 2004
Key people : Oana Petrescu (CEO)
Country : Romania
Office Address : 42-44 Baneasa Business & Technology Park, Building A
City : Bucharest
Zip Code : 13696
Phone number :
Airline Official Website : http://www.blueairweb.com/
The airline does not permit passengers to cancel a booking, all tickets are non-refundable. Moreover, the airline will only provide a refund if it does not fulfil its transport obligations.
Upon cancellation/delay of the flight by Blue Air the airline will of course inform the passengers. It will also provide services like free meals, refreshments, accommodation, phone calls, etc. Moreover, the passenger will also get to choose one option from below:
- Reimbursement within 7 days
- Rerouting to intended destination
- Choose another flight by Blue Air on the same route
Blue Air does not permit passengers to get a refund, all tickets are non-refundable. Moreover, the airline will only provide a refund if it does not fulfil its transport obligations. Furthermore, the airline will refund the ticket to the person who is named on the ticket or whoever paid for the ticket, provided that satisfactory proof of payment is given. In addition to this, the passenger needs to submit valid photo identification of the passenger names on the ticket to get a refund. Lastly, the refund will be made in the same currency the payment was made in.
NOTE- if the passenger is comfortable with another form of refund then, such an alternative is acceptable.
Blue Air Cancellation and Refund Policy FAQ's
You can contact Blue Air’ customer service on 011 40 903 760 130.
To get a refund, contact the customer support department in writing.
Yes, you can change your booking depending on the ticket fare. For instance, BlueBASIC and BluePLUS fare permits passengers to change their booking for free one time. Moreover, Blue BIZ fare gives passengers full flexibility to change travel dates as many times as they want.