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Belavia Cancellation and Refund Policy

IATA : B2

ICAO : BRU

CallSign : BELARUS AVIA

Founded : 1996

Key people : Igor Nikolaevich Cherginets (Director-general)

Country : Belarus

Office Address : 14A, Nemiga Str.

City : Minsk

State :

Zip Code : 220004

Phone number : 00 375 17 220-25-55

Airline Official Website :

Cancellation Policy

The airline allows passengers to cancel their ticket and get a refund of the ticket, but it depends on the fare purchased by the airline passengers. Details for the same can be found below:

Fare Cancellation of unused ticket Cancellation of unused ticket after departure Cancellation of partially used ticket
BUSINESS Allowed Allowed Allowed, the difference between the paid fare and the one-way fare of the Business brand in the corresponding booking class is refundable
FLEX Allowed Allowed Allowed, the difference between the paid fare and the one-way fare of the Flex brand in the corresponding booking class is refundable
SMART Allowed for 50 EUR Allowed for 100 EUR Allowed, the difference between the paid fare and the one-way fare of the Smart brand in the corresponding booking class is refundable, the cancellation fee applies
LIGHT Not Allowed Not Allowed Not Allowed
PROMO Not Allowed Not Allowed Not Allowed

 

Refund Policy

Belavia allows passengers to cancel their ticket and get their refund. Moreover, the refund is provided according to fare and a cancellation fee is applicable. In addition to this, the amount is refunded in the same way it is paid for (cash or card). Furthermore, there can be possible changes in the refund amount due to currency conversion. Lastly, the refund amount is given to the passenger or the guardian in case the passenger is legally incapable or a minor.

 

Belavia Cancellation and Refund Policy FAQ's

1. What is the call center number of Belavia?

Passengers can contact Belavia support service on +375 (17) 220-25-55 

 

2. How can I cancel my booking?

You can fill out the application here.

 

3. How do I find out the refund amount of my ticket?

You can contact Belavia's support service o remain Belavia on support@Belavia.by

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