Cancellation Policy

Passengers can cancel their reservation for free given that the ticket was purchased at least 5 days prior to the departure or the flight. And the refund request is made within 24 hours of booking the ticket. 

Bahamasair provides passengers with frequent updates about the flight status. It is their policy to contact the passenger at the earliest upon flight delay or cancellation. If flight cancellation happens due to reasons beyond the airlines control, the passenger is responsible for accommodations and provisions. However, if the cancellation takes place due to events within the airline’s control then suitable accommodations and provisions are available for the passenger. 

Refund Policy

Bahamasair provides a refund on the basis of the type of ticket. If the passenger has a refundable ticket then they will get a refund. However, if the ticket is non-refundable then refund will not be provided under any circumstance. 

In case the passenger cancels before the departure time, the rebooking will be valid as follows: 

• Wholly unused tickets, provided travel commences within one year from the original ticket issue date
• Partially used tickets, provided travel is completed within one year from the outbound travel date on the original ticket and change fees apply.
• If ticketed flight reservation is not cancelled prior to ticketed departure time, rebooking is not permitted and the ticket has no value.