Azul Airlines Cancellation and Refund Policy FAQ's
1. Can I return my ticket free of charge? +
Yes, Azul Airlines allows passengers to return the ticket for free within 24 hours of booking the ticket. This is provided that the request is submitted 7 days prior to the departure of the flights.
2. How is the return/cancellation charge calculated? +
This is done in accordance with the foreign exchange rate on the day of transaction.
3. Who do I contact for a refund or cancellation? +
You can visit the website as well as contact Azul airlines call center on +55 11 4003-1118