Cancellation Policy

Andes Líneas Aéreas has a cancellation policy that allows passengers to cancel their flights and receive a refund, subject to certain conditions. Here are the details of Andes Líneas Aéreas' cancellation policy:

1. Refund Eligibility: Passengers may be eligible for a refund if they cancel their flight within 24 hours of booking or purchase a refundable ticket.
2. Non-Refundable Tickets: If a passenger has purchased a non-refundable ticket, they may still be eligible for a partial refund or credit towards a future flight, depending on the fare rules and the reason for the cancellation.
3. Refund Request: Passengers should contact Andes Líneas Aéreas' customer service or their travel agent to request a refund for their canceled flight. The airline may require additional documentation or information to process the refund.
4. Fees: Andes Líneas Aéreas may charge fees for canceled flights, depending on the fare rules and the timing of the cancellation.
5. Flight Changes: Passengers may be able to change their flight instead of canceling, subject to availability and fees.

Things to Remember 

1. Refund Eligibility: Passengers may be eligible for a refund if they cancel their flight within 24 hours of booking or purchase a refundable ticket.
2. Non-Refundable Tickets: If a passenger has purchased a non-refundable ticket, they may still be eligible for a partial refund or credit towards a future flight, depending on the fare rules and the reason for the cancellation.
3. Fees: Andes Líneas Aéreas may charge fees for canceled flights, depending on the fare rules and the timing of the cancellation.
4. Timing: Passe
5. Passengers should cancel their flights as soon as possible to avoid additional fees and to increase the likelihood of receiving a refund.
6. Documentation: Passengers may need to provide additional documentation or information to support their refund requests, such as a doctor's note or proof of an emergency.

Ways to cancel a flight

Online:

Passengers can cancel their flights online by logging into their Andes Líneas Aéreas account and navigating to the "Manage My Booking" section. From there, they can select the flight they wish to cancel and follow the prompts to complete the cancellation process.

Customer Service:

Passengers can also cancel their flights by contacting Andes Líneas Aéreas' customer service department by phone or email. A representative will assist with the cancellation process and provide information on applicable fees or refunds.

Travel Agent:

Passengers who booked their flights through a travel agent can also contact the agent to cancel their flights.

Airport Counter:

Passengers who prefer to cancel their flights in person can visit an Andes Líneas Aéreas counter at the airport. A representative will assist with the cancellation process and provide information on applicable fees or refunds.

Cancellation due to Weather

If a flight on Andes Líneas Aéreas is canceled due to weather, the airline will typically offer affected passengers the option to rebook their flight or receive a refund. Passengers are advised to contact Andes Líneas Aéreas' customer service or check the airline's website for up-to-date information on their specific policies and procedures for cancellations due to weather.

Refund Policy

Andes Líneas Aéreas has a refund policy that allows passengers to receive a refund for their ticket under certain conditions. Here are the details of Andes Líneas Aéreas' refund policy:

1. Refund Eligibility: Passengers may be eligible for a refund if they cancel their flight within 24 hours of booking or purchase a refundable ticket.
2. Non-Refundable Tickets: If a passenger has purchased a non-refundable ticket, they may still be eligible for a partial refund or credit towards a future flight, depending on the fare rules and the reason for the cancellation.
3. Refund Request: Passengers should contact Andes Líneas Aéreas' customer service or their travel agent to request a refund for their canceled flight. The airline may require additional documentation or information to process the refund.
4. Fees: Andes Líneas Aéreas may charge fees for canceled flights, depending on the fare rules and the timing of the cancellation.
5. Payment Method: Refunds will typically be issued to the original form of payment used to purchase the ticket.

Steps to Cancel a Flight

Step 1. Visit Andes Líneas Aéreas' website and navigate to the "My trip" section.

Step 2. Enter the passenger's last name and booking reference number and look for it

Step 3. Select the flight that must be canceled and click the "Cancel" button.

Step 4. Review the cancellation details and any applicable fees or refunds.

Step 5. Follow the prompts to complete the cancellation process.

Step 6. Once the cancellation is complete, a confirmation email will be sent to the passenger's email address on file.