1. What if there is damage to my baggage upon arrival?
If you notice that there is damage to your baggage on arrival you shall inform the ANA airlines staff members and we will take care of it.
IATA : NH
ICAO : ANA
CallSign : ALL NIPPON
Founded : 27 December 1952
Key people : Shinya Katanozaka (Chairman) | Yuji Hirako (President & CEO)
Country : Japan
Office Address : ANA HOLDINGS INC., Shiodome-City Center, 1-5-2, Higashi-Shimbashi, Minato-ku
City : Tokyo
State : Tokyo,
Zip Code : 105-7140
Phone number : +1 800-235-9262
Official Website : https://www.ana.co.jp/en/jp/?type=e
Baggage on flights are allowed, even one can carry more baggage with them but they have to pay extra charges for it. The cabin baggage should be under the given dimension so they can easily fit inside overhead bins.
Baggage gets checked for free according to your class and airfare. But you can get checked your extra baggage by adding extra charges on your ticket fare at the airport.
Additional pieces of baggage cost more charges because of the limit according to your ticket fare, this type also includes the fees of oversized and overweight baggage.
Baggage Type | Allowance | Weight | Dimension | Fee |
Carry-on baggage | 1 bag +1 personal item (Economy) 2 bags + 1 personal item (Business Class) |
8 Kg | 40 x 30 x 10 cm (Personal) 55 x 40 x 23 cm(Baggage) |
Free |
Checked Baggage | 1 piece (Economy) 2 pieces (Business Class) |
23 Kg (Economy) 32 Kg (Business Class) |
158 cm | Free |
Excess Baggage | As per your requirement and baggage policy | More than 32 kg | More than 158 to 292 cm |
Check your excess according to different places |