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Air Malta Cancellation and Refund Policy



CallSign : AIR MALTA

Founded : 1973

Key people : Vacant (CEO), David Curmi (Chairman)

Country : Malta

Office Address : Level 2 Skyparks Business Centre, Malta International Airport

City : Luqa, Island of Malta

State :

Zip Code : 04000

Phone number : 00 356 2166 2211

Airline Official Website :

Air Malta Cancellation Policy

The airline permits passengers to cancel a booking. However, certain fares may be non-refundable. In addition to this, some foods may not allow a full refund. Moreover, a fee is also applicable upon cancellation of the booking. 

Upon flight cancellation by Air Malta, the airline will inform the passengers. It will also provide free meals, refreshments, accommodation, phone calls, etc. Moreover, the passenger has the right to choose between the following:

  1. Rerouting to the intended destination at the earliest opportunity 
  2. Refund of the ticket within seven days – unused portions of the flight
  3. Delivering at a later date as per convenience and availability of seats 

Things to Remember 

  1. Fees and restrictions may apply for cancellations.
  2. Passengers can cancel online or through customer service.
  3. Refund options include a refund to the original form of payment or a travel voucher.
  4. It's recommended to cancel as early as possible to avoid fees or restrictions.

Ways to cancel a flight

Air Malta offers several ways for passengers to cancel their flight reservations. Here are the ways to cancel a flight with Air Malta :


Passengers can cancel their flight reservations online through the airline's website or mobile app by accessing the "Manage Booking" feature. This option allows passengers to quickly and easily cancel their reservation, view their refund options, and receive a confirmation of the cancellation.

Customer Service

Passengers can also cancel their flight reservations by contacting the airline's customer service by phone or email. The customer service representative will assist the passenger with the cancellation and provide information on the refund options and any applicable fees.

At the Airport

If you cannot cancel your flight online or through customer service, you can visit the airport and speak to a customer service representative in person.

Cancellation Due to Weather

In the event of a flight cancellation due to weather, Air Malta will typically provide passengers with the following options:


Passengers can be rebooked on the next available flight to their destination at no additional cost. The airline will try to accommodate passengers on the earliest available flight.


Passengers who choose not to rebook can receive a full refund of their ticket price. The refund will be credited back to the original form of payment.

Air Malta Refund Policy

Air Malta's refund policy is designed to give passengers flexibility and peace of mind if their travel plans change. Here are some key points to note:

  1. Passengers can request a refund for their ticket if they cannot travel due to medical reasons, grief, or a change in travel plans.
  2. Refunds are subject to a cancellation fee, which varies depending on the ticket type and the time of cancellation. Passengers should check the airline's website for the latest information on cancellation fees.
  3. Passengers who cancel their flights with Air Malta may be eligible for a refund, depending on the fare rules of their ticket and the time of cancellation.
  4. Passengers can request a refund online by filling out a refund request form on the Air Malta website or by contacting the airline's customer service center.
  5. Refunds are typically processed within 7 to 10 business days, depending on the payment method and the complexity of the refund request.
  6. Passengers who purchase their ticket through a travel agent should contact their agent for refund information and assistance.

Steps of Air Malta Cancellation

Air Malta passengers who need to cancel their flights can do so easily by following these steps:

Step 1. Visit Air Malta's website and click the "Manage My Booking" tab.

Air Malta manage my booking tab

Step 2. Enter your booking reference number and last name.

Air Malta detail window

Step 3. Select the flight you want to cancel and click "Cancel Flight."

Step 4. Review the cancellation fee and any applicable refund eligibility.

Step 5. Confirm the cancellation and follow the prompts to complete the process.

Step 6. If you are eligible, submit a refund request form online or contact Air Malta's customer service center.

Air Malta Cancellation and Refund Policy FAQ's

You can contact Air Malta’ call centre on +3562166211


You can request a refund by contacting the call centre +3562166211. 



Yes, you can change your booking. However, you can expect to pay an extra charge. 


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