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Air Dolomiti Cancellation and Refund Policy




Founded : 1989

Key people : Joerg Eberhart, CEO

Country : Italy

Office Address : Via Paolo Bembo, 70

City : Frazione di Dossobuono

State : Villafranca di Verona,

Zip Code : 37062

Phone number : +39 045 288 61 40

Airline Official Website :

Cancellation Policy

In the event of a contraction of COVID-19 by you, or family members or co-owner of the company the airline provides reimbursement of the penalty upon cancellation. It is also provided in case the cancellation is done due to unforeseeable reasons, this includes chronic disorders. Moreover, this is true for subscription within 72 hours of booking. 

Refund Policy

In accordance with fare regulations, Air Dolomiti will provide a refund to the person whose name is printed on the ticket or the person who paid for the ticket. However, Air Dolomiti can refuse to refund if the validity of the ticket has expired. 

Upon a flight cancellation by Air Dolomiti, appropriate compensation and provisions are made by the airline. This includes re-accommodation or refund. In some cases, passengers also have the right to monetary compensation. Furthermore, monetary compensation will not be provided if:

  • Passenger has been notified about the cancellation 14 days before the departure 
  • Passenger has been notified about the cancellation 14 – 7 days before the departure 


Air Dolomiti Cancellation and Refund Policy FAQ's

You can contact Air Dolomiti’s call centre on  +39 045 2886140* (from Germany +49 089 97580497*) 


For a refund please visit the website and go to ‘Manage Booking’ section


The choice of a refund is available. For more information, please click here.


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