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Air China Check-in information

IATA : CA

ICAO : CCA

CallSign : AIR CHINA

Founded : 1988

Key people : Cai Jianjiang (President and CEO) | Song Zhiyong (Chairman)

Country : United States

Office Address : Xidan Civil Aviation Building, No. 15 Chang'an West Street, Beijing China 100031

City : Beijing

State : Beijing,

Zip Code : 100031

Phone number : +1 (800) 882-8122

Official Website :

Check-in arrival time at airport:

Domestic: 60 minutes before scheduled departure
International: 90 minutes before scheduled departure

Minimum required check-in time with baggage:

Domestic: 30 minutes before scheduled departure
International: 60 minutes before scheduled departure

Check-in Policy

Online Check-in:

Air China offers online check-in through its website or mobile app. Passengers can check in online up to 24 hours before their flight departure time and 90 minutes before flights departing from the US. (Online Check-in)

Airport Check-in:

Passengers can also check in at the airport by visiting the Air China check-in counters. Airport check-in counters typically open three hours before departure and close 45 minutes before domestic flights and 60 minutes before international flights.

Self-Service Check-in:

Air China also offers self-service check-in kiosks at select airports. Passengers can use these kiosks to check in and print their boarding passes.

Group Check-in:

Passengers traveling in groups of ten or more can check in at designated group check-in counters at the airport.

Special Assistance Check-in: Passengers requiring special assistance, such as wheelchairs or medical aid, can check in at designated special assistance counters at the airport.

The following travel paperwork must be organized before arriving at the Air China Airport:

  1. A valid passport or government-issued identification
  2. E-ticket number
  3. The name and details of your Air China flight

Online web check-in to get a Boarding Pass

  1. Visit Air China's website or mobile app and click the "Check-In" tab.
  2. Enter your booking reference and the last name of the passenger.
  3. Select the flight you want to check in for and follow the prompts to complete the check-in process.
  4. After checking in, you will be prompted to download and print your boarding pass, or you can receive it on your mobile device.
  5. If you are traveling with checked baggage, you can proceed to the baggage drop-off counter at the airport after obtaining your boarding pass.
  6. Ensure you arrive at the airport with sufficient time before your flight departure to allow for security screening and boarding.

It's important to note that online check-in may not be available for all flights or passengers, and restrictions may apply depending on the route and the airport. If you have questions or issues with online check-in, contact Air China's customer support for assistance.

Airport check-in to get a Boarding Pass

  1. Arrive at the airport and proceed to the Air China check-in counters.
  2. Present your travel documents to the Air China staff, such as your passport and booking confirmation.
  3. The Air China staff will check you in for your flight and provide you with your boarding pass.
  4. If you have checked baggage, the staff will weigh and tag your bags and provide you with baggage claim tags.
  5. Proceed to the security screening area and present your boarding pass and travel documents to the security staff.
  6. After passing through security, proceed to your boarding gate and wait for your flight to be called for boarding.

Mobile check-in to get a Boarding Pass

  1. Download the Air China mobile app from the App Store or Google Play Store.
  2. Open the app and select the "Check-In" option.
  3. Enter your booking reference and the last name of the passenger.
  4. Select the flight you want to check in for and follow the prompts to complete the check-in process.
  5. After checking in, you will be prompted to download and save your boarding pass on your mobile device.
  6. If you are traveling with checked baggage, you can proceed to the baggage drop-off counter at the airport after obtaining your boarding pass.
  7. Ensure you arrive at the airport with sufficient time before your flight departure to allow for security screening and boarding.

It's important to note that mobile check-in may not be available for all flights or passengers, and restrictions may apply depending on the route and the airport. If you have any questions or issues with mobile check-in, contact Air China's customer support for assistance.

Kiosk check-in to get a Boarding Pass

  1. Find an Air China self-service kiosk at the airport.
  2. Follow the on-screen instructions to check in for your flight by entering your booking reference or scanning your passport.
  3. Select the flight you want to check in for and follow the prompts to complete the check-in process.
  4. After checking in, the kiosk will print your boarding pass.
  5. If you are traveling with checked baggage, you can proceed to the baggage drop-off counter at the airport after obtaining your boarding pass.
  6. Ensure you arrive at the airport with sufficient time before your flight departure to allow for security screening and boarding.

Air China Boarding Pass FAQ's

Yes, you will be required to cancel your check-in before you proceed to cancel your reservation due to any reason. 

Yes, you shall take a print of your boarding pass before you arrive at the airport. As you have already checked-in online you will be able to directly head towards the baggage counter. 

Passengers can check in at the Air China check-in counters at the airport or use the self-service kiosks, if available.

Yes, Air China offers online check-in through its website or mobile app. Passengers can check in online up to 24 hours before their flight departure time and up to 90 minutes before for flights departing from the US.

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