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Air Caraïbes Cancellation and Refund Policy




Founded : 1969

Key people : Marc Rochet

Country : France

Office Address : Immeuble le Caducee Morne Vergain

City : Abymes

State : Guadeloupe,

Zip Code : 97139

Phone number : +820 83 583 5

Airline Official Website :

Cancellation Policy 

In case the fight is cancelled due to some reason and the passenger has a single contract of carriage, then all provisions under it will be made available. Refunds will be made in accordance with the fare condition of the ticket. The airline holds the right to cancel the passengers ticker, if they fail to make the full payment of the ticket before the issued deadline. 

If the airline cancels all parts of the ticket (round-trip), then refund will be given to the passenger in accordance with the airline’s conditions of refund and sales terms. If the airline cancels part of the ticket, then passengers will be given a modified ticket amount. 

Refund Policy

Some tickets are refundable and some are non-refundable. It is the passengers responsibility to check the conditions attached to the ticket they purchase, to guarantee that they can modify or cancel their ticket if needed. Certain penalties are applicable in case the passenger wants to get a refund. Passengers’ refund request may cause invoicing of costs that will not exceed 20% of the refunded amount. Unless the refund request was made online. Moreover, if the craft is unable to meet the condition of carrying the passenger then a refund will be given.

Refund will be made to the person who the ticket is issued to, and a refund will be made to the account that was used to pay at the time of booking. Furthermore, if passengers issued the ticket through a Travel agency, they are required to submit a refund request through the agency itself.

Lastly, Air Caraïbes can refuse a refund if-


Air Caraïbes Cancellation and Refund Policy FAQ's

1. How do I know if the ticket is refundable or not? +

At the time of booking, it will be clearly stated if the ticket is non-refundable or refundable.

2. How do I cancel my ticket? +

You can contact Air Carbes on +820 83 583 5

3. Where can I get more details on refund policy? +

For more information on this please see general conditions of sale and carriage.


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