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Africa World Airlines Flight Reservations

  • IATA : AW
  • ICAO : AFW
  • CallSign : BLACKSTAR
  • Founded : 2010; 13 years ago
  • Key people : Zhou Yingli
  • Country : West Africa
  • Office Address : 2nd and 3rd Floors, UNA Home Building Airport By-Pass Road Airport City
  • City : Accra
  • State : Ghana,
  • Zip Code : PMB CT67
  • Phone number : +233 24 243 8888
  • Official Website :

Africa World Airlines Information

Togbe Afede XIV established the privately owned airline Africa World Airlines. It was incorporated on November 15, 2010, and on September 21, 2012, it took off on its first paid flight. Africa World Airlines offers flights to local and regional destinations along the West African coast. As part of our airline's growth, we have partnered with several foreign airlines, such as South African Airways, Emirates, Brussels Airlines, ASKY Airlines, United Airlines, and Ethiopian Airlines, to help us achieve our corporate objective of giving both leisure and business travelers on the routes we serve a seamless yet affordable air travel experience. To offer a warm, affordable, and dependable service to all its passengers, Africa World Airlines strives to be the standard for high-quality air travel service in West Africa and beyond.

Why Book Flight with Africa World Airlines

Africa World Airlines is a leading airline in West Africa, offering reliable and affordable air travel to various regional destinations. For many reasons, it would be best to consider booking your next flight with Africa World Airlines. First, let's examine some of the critical benefits of flying with this airline.

  1. Extensive Route Network

Africa World Airlines operates a vast route network, covering over ten destinations in West Africa. So whether traveling for business or leisure, you can easily find a flight that suits your schedule and budget. The airline also offers convenient connections to other major African cities, making it easy to explore the continent.

  1. Reliable and On-Time Performance

One of the standout features of Africa World Airlines is its reliable and on-time performance. The airline has a strong track record of punctuality, ensuring you arrive at your destination on time and without unnecessary delays. This is particularly important for business travelers who must stick to a tight schedule.

  1. Affordable Fares

Africa World Airlines is committed to providing affordable air travel to its passengers. The airline offers a range of fare options to suit different budgets, including essential, standard, and premium fares. You can also take advantage of various promotions and discounts to save even more on your airfare.

  1. Comfortable and Modern Fleet

Africa World Airlines operates a modern fleet of aircraft, which are designed for comfort and safety. The airline's planes have state-of-the-art features, including in-flight entertainment, comfortable seating, and spacious cabins. This ensures a relaxing and enjoyable flight experience, no matter where you travel.

  1. Excellent Customer Service

Lastly, Africa World Airlines prides itself on providing excellent customer service to its passengers. The airline's staff are friendly, professional, and always willing to go the extra mile to ensure that you have a pleasant journey. From check-in to boarding to in-flight service, you can expect top-notch service from Africa World Airlines.

Africa World Airlines Destinations and Hub Airports

Destination Airport Country
Accra Kotoka International Airport Ghana
Kumasi Kumasi International Airport Ghana
Lagos Murtala Muhammed International Airport Nigeria
Cotonou Cadjehoun Airport Benin
Abidjan Felix Houphouet Boigny International Airport Ivory Coast
Monrovia Roberts International Airport Liberia
Freetown Lungi International Airport Sierra Leone
Tamale Tamale Airport Ghana
Takoradi Takoradi Airport Ghana
Wa Wa Airport Ghana

As you can see, Africa World Airlines operates from its hub at Kotoka International Airport in Accra, Ghana, and serves a range of destinations across West Africa, including Kumasi, Lagos, Cotonou, Abidjan, Monrovia, Freetown, Tamale, Takoradi, and Wa.

Cabin Classes

Africa World Airlines offers two cabin classes on its flights: Economy Class and Business Class. Here's a closer look at what each type has to offer:

  1. Economy Class

Africa World Airlines' Economy Class is designed for passengers looking for affordable air travel without compromising comfort. The seats are comfortable and spacious, with ample legroom and headroom, ensuring a comfortable flight experience. Passengers also have access to in-flight entertainment, including movies, TV shows, and music, to keep them entertained during the flight. Additionally, the airline offers a range of meals and snacks on board, depending on the flight duration.

  1. Premium Economy

Africa World Airlines Business Class is designed for passengers seeking a premium travel experience. The seats are more spacious and comfortable than those in Economy Class, with extra legroom, wider seats, and more reclining. Passengers in Business Class also have access to a range of premium amenities, including priority check-in, fast-track security, lounge access, and dedicated in-flight service. The airline also offers a premium meal service on board, featuring a selection of gourmet dishes and fine wines.

Africa World Airlines Manage Booking

Africa World Airlines Manage Booking offers a range of features that allow you to modify your reservation according to your needs, such as Modifying your itinerary, Selecting your preferred seat, Requesting special assistance, Adding extra baggage, Upgrading your heart, and Updating your contact information. You can access this feature on the Africa World Airlines website or mobile app by entering your booking reference and last name. In addition, passengers can customize their travel plans with various tools that Africa World Airlines manages booking offers. You can manage bookings for Africa World Airlines in several ways, including the following:

Flight Status

Additionally, travelers may choose their seats in advance, with Africa World Airlines managing to book. Therefore, people who want to sit with their travel companions or have specific seating preferences may find this function helpful.

Change Flight/Cancel Flight

To cancel your Africa World Airlines flight, you can do so through the following methods:

  1. Africa World Airlines Website:

You can cancel your flight by logging into your Africa World Airlines account on the website, navigating to the "Manage My Booking" section, and selecting the option to cancel your booking.

  1. Mobile App:

You can also cancel your flight through the Africa World Airlines mobile app, available for both Android and iOS devices. Log in to the app, navigate to the "Manage My Booking" section, and select the option to cancel your booking.

  1. Customer Service:

You can contact the Africa World Airlines customer service team to speak with someone directly. They are available 24/7 and can assist you with canceling your flight over the phone.

Select Seats

Another helpful feature of Africa World Airlines Manage Booking is the ability to select your seats. This is especially important if you have a specific seat preference or want to ensure that you sit with your travel companion. Go to your itinerary and select the "Select Seats" option to choose your seats. You'll then be able to see a seating map of the aircraft and choose your preferred seats. Note that some hearts may come with an additional fee.

Upgrade Your Seat

Upgrading your seat can provide added comfort and convenience during your flight with Africa World Airlines. Whether you're looking for more space, better amenities, or a premium travel experience, the airline offers a range of upgrade options to meet your needs.

Add Special Requests

Africa World Airlines offers several types of special requests for their flights, including:

  1. Dietary Requirements: If you have any special dietary requirements, you can request a special meal on your flight. This includes options such as vegetarian, gluten-free, and kosher meals.
  2. Medical Assistance: If you require medical assistance during your flight, you can request special assistance. This includes options such as wheelchair assistance and oxygen supply.
  3. Special Needs: If you have any special needs, such as traveling with a service animal or requiring special seating, you can request a special. Assistance.

Add Baggage

If you need to bring more baggage than your allowed baggage allowance, you can do so by paying an excess baggage fee. The fees vary depending on your destination and the extra luggage you must bring.

In-Flight Entertainment and wifi

Cabin Class In-Flight Entertainment Wifi
Economy Class Movies, TV shows, and music Not available
Premium Economy
Movies, TV shows, and music Not available

 In-Flight Food Services

Cabin Class Food and Beverage Options
Economy Class Complimentary snacks and beverages, with a more substantial meal service offered on longer flights
Premium Economy
Gourmet dishes and fine wines served on fine china, with a selection of premium snacks and beverages available throughout the flight

Frequent-Flyer Programs

Africa World Airlines offers a frequent-flyer program called "Destiny Miles" to reward its loyal customers. Here's a closer look at what the program offers:

  1. Earning Miles

Members of the Destiny Miles program can earn miles by flying on Africa World Airlines or its partner airlines. Miles can also be made for airline services, such as booking hotels and rental cars. The number of miles earned varies depending on the route and fare type.

  1. Redeeming Miles

Members of the Destiny Miles program can redeem their miles for various rewards, including free flights, upgrades to Business Class, and access to airport lounges. The miles required for each tip vary depending on the route and availability.

  1. Elite Status

The Destiny Miles program also offers elite status to its most frequent flyers. There are two levels of a select group: Silver and Gold. Silver status is awarded to members who earn 20,000 miles or fly 20 segments in a calendar year, while Gold status is awarded to members who make 40,000 miles or pass 40 pieces in a calendar year. Elite members enjoy a range of benefits, including priority check-in, priority boarding, and extra baggage allowance.

  1. Partner Benefits

In addition to earning and redeeming miles on Africa World Airlines, the Destiny Miles program members can also make and redeem miles on partner airlines—the program partners with several airlines, including Emirates, Qatar Airways, and South African Airways.

Africa World Airlines Customer Reviews

Trip Advisor Customer Reviews

Africa World Airline Customer Reviews

Customer Services

Africa World Airlines provides customer service to its passengers through various channels, including phone and email. Here is the phone number and email address for Africa World Airlines' customer service:

  1. Phone number:

Passengers can contact Africa World Airlines' customer service team at +024 243 8888. The phone line is open 24/7 to assist passengers with questions or concerns regarding their flight bookings, baggage, or other services.

  1. Email Address:

Passengers can also email Africa World Airlines' customer service team at [email protected]. This email address can be used for general inquiries or to request assistance with flight bookings, baggage, or other services.

In addition to these channels, Africa World Airlines has a dedicated customer service team available at its airport locations to assist passengers with any questions or concerns they may have during their travels..


Africa World Airlines Popular Flight Routes

Africa World Airlines Route Map

Africa World Airlines


Africa World Airlines

What this artical helpful ?

Africa World Airlines FAQ's

Regarding the application of COVID-19 safety rules, independent watchdog Safe Travel Barometer has ranked Africa World Airlines as the second safest airline in Africa.

Africa World Airlines was founded by Togbe Afede XIV. Since joining the board in 2011, he has served as co-chairman since 2014. He is the CEO of SAS Financial Group and an adept investment banker.

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