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Volaris Airlines Flight Reservations

Volaris Airlines Information

Volaris was once known as Vuela Airlines, a low-cost Mexican airline, before changing its name in 2010. It is well-liked due to its affordable fares and a significant discount on its anniversary on March 13. Beginning operations in 2005, Volaris Airlines saw its first revenue in 2006. The airline started operations in 2004.

The Airline's founders are Carlos Mendoza Valencia and Roberto José Kriete Avila. But the airline has been run by Enrique Beltranena since 2006. Volaris has Mexico City as the central hub, and with a fleet size of 84, Volaris is expanding year by year. To know more about Volaris Airline flights Information. And additional details about Volaris Airline reservations, flight status, web check-in, schedule, and baggage policy.

Why Book Flight with Volaris Airlines

  1. Low prices: Volaris is renowned for providing inexpensive fares and opening air travel to a broader range of customers.
  2. Wide-ranging route network: With more than 80 destinations in Mexico, the US, Central America, and the Caribbean served by Volaris, it is a well-liked option for domestic and foreign travel.
  3. Flexible options: Volaris provides several fare levels, such as Basic and Classic, each with advantages and limitations. This allows customers to select the fare that best fits their trip requirements and price range.
  4. Sustainability: Volaris is dedicated to minimizing its environmental effect by using sustainable practices like biofuels, waste reduction, and adopting energy-efficient technologies.
  5. Customer assistance: Volaris is renowned for its helpful and efficient customer support, available around the clock through a call center, online chat, and social media.

Volaris Airlines Reservations

If you're looking to make a reservation with Volaris Airlines, several options are available.

Online: The easiest and most convenient way to make a reservation with Volaris Airlines is by visiting their website. Enter your travel details, including your destination, travel dates, and the number of passengers, and the website will show you available flights and fares. You can then select your preferred flight and pay for your reservation online.

Mobile App: Volaris Airlines also has a mobile app you can download on your smartphone or tablet. The app allows you to search for flights, view your reservation, and check-in for your flight. You can also pay for your reservation using the app.

Phone: If you prefer to make a reservation over the phone, you can call Volaris Airlines' customer service center. A representative will assist you with your reservation and answer any questions. You can find the phone number for your country on Volaris Airlines' website.

Airport: You can also make a reservation in person at the airport. Visit the Volaris Airlines ticket counter and speak to a representative. They will help you with your reservation and issue your boarding pass.

No matter which option you choose, it's essential to have your travel details handy, including your passport or ID, travel dates, and any special requests or requirements you may have. And don't forget to check Volaris Airlines' website or contact their customer service for the latest information on travel restrictions, baggage allowance, and other essential details.

Volaris Airline Destinations And Hub Airport

The airline's main hub airport is Miguel Hidalgo Y Costilla International Airport. There are two more hub airports which are:

  1. Mexico City International Airport
  2. General Abelardo L. Rodríguez International Airport

Volaris Airlines is known for its cheap flight options available for all passengers while booking Volaris Airlines reservations, and it also provides some special offers when flying domestically. Volaris flies across Mexico, Central America, and the US. Here are the destinations served by Volaris Airlines, categorized by domestic and international.

Destination Region
Acapulco Domestic
Cancun Domestic, Caribbean
Guatemala City International, Central America
Guadalajara Domestic
Lima International, South America
Los Angeles International, United States
Mexico City Domestic
Miami International, United States
Monterrey  Domestic
New York International, United States
Puerto Vallarta Domestic, Caribbean
San Jose International, Central America
San Salvador International, Central America
San Pedro Sula International, Central America
Tijuana Domestic

Cabin Classes

Volaris Airlines is consistently one of the most popular Valaris airlines, whether travelers are searching for domestic business-class flights or international first-class tickets.

Economy Class:

This is the standard cabin class offered by Volaris Airlines. Passengers in Economy Class can enjoy comfortable seats, complimentary meals and beverages, and access to Valoris airline's In-Flight Entertainment (in Points) system.

Premium Economy Class:

This cabin class offers more legroom and amenities, such as priority boarding and enhanced meals and beverages.

Business Class:

This class offers more space and privacy, with seats that convert into fully-flat beds. Passengers in Business Class also have access to premium lounges, priority boarding, and extra baggage allowance.

First Class:

This is the most luxurious cabin class, offering private suites with fully-flat beds, gourmet dining, and access to exclusive lounges. Passengers in First Class also have access to a personal onboard shower, a personal mini-bar, and a dedicated cabin crew member.

Volaris Airline Manage Booking

Volaris Airlines provides its customers with a Manage Booking feature, which allows passengers to modify or update their existing flight reservations according to their preferences. The Manage Booking feature is a convenient way for travelers to make changes to their itinerary without having to go through the hassle of contacting customer service or visiting the airline's ticket counter. This feature is available for all bookings, whether made through the Volaris Airlines website, mobile app, or any other booking channel. Using the Manage Booking feature, passengers can change their flight dates, times, and destinations or add additional services such as seat selection or checked baggage. In addition, depending on the fare type and cancellation policy, they can also cancel their flights or request a refund.

Flight Status

The Flight Status feature is a valuable tool for passengers to stay informed about the status of their flights and avoid any inconveniences or delays. It's recommended to check the flight status regularly, especially during inclement weather or other unexpected events that may impact flight schedules. If you have questions or concerns about your flight status, contact Volaris Airlines customer service for assistance.

Change Flight/Cancel Flight


Passengers can use the Volaris Airlines website or mobile app to manage their bookings and make changes or cancellations. To do this, they must log in to their account and access the "Manage Booking" feature. From there, they can make the necessary changes or request a cancellation. The website and mobile app are available 24/7, making it a convenient option for passengers to manage their bookings anytime.

Over the phone:

Passengers can also contact Volaris Airlines customer service to make changes or cancellations to their bookings. The phone number can be found on the airline's website, and customer service agents are available to assist passengers 24/7.

At the airport:

Passengers can visit the Volaris Airlines ticket counter at the airport to make changes or cancellations to their bookings. However, it's recommended to check agents' wait times and availability before going to the airport to avoid any inconvenience.

Select Seats

Volaris Airlines allows its passengers to select seats in advance through the Manage Booking feature. This feature is available for all types of bookings and will enable passengers to choose their preferred seats according to their preferences. By selecting seats in advance, passengers can ensure that they get the seat they want, such as a window seat, an aisle seat, or a seat with extra legroom. Passengers can access the Manage Booking feature on the Volaris Airlines website or mobile app and select seats from the seating map. However, it's important to note that fees and fare differences may apply for seat selection, depending on the fare type and availability.

Upgrade Your Seat

Volaris Airlines allows its passengers to upgrade their seats through the Manage Booking feature. This feature allows passengers to customize their travel experience and enjoy additional benefits and amenities, such as more space, better seating, or priority boarding. Passengers can access the Manage Booking feature on the Volaris Airlines website or mobile app and select their preferred upgrade option. However, it's important to note that seat upgrades are subject to availability and may not be available on all flights or for all fare types. Additionally, fees and fare differences may apply for seat upgrades, depending on the fare type and availability.

Add Special Requests

Volaris Airlines offers its passengers the option to add special requests to their booking through the Manage Booking feature. This feature allows passengers to customize their travel experience and request any special accommodations or services they may need during their journeys, such as dietary requirements, wheelchair assistance, or special seating arrangements. Passengers can access the Manage Booking feature on the Volaris Airlines website or mobile app and add special requests to their booking. However, it's important to note that special requests are subject to availability and may require additional fees or charges.

Add Baggage

Volaris Airlines allows passengers to add baggage to their booking through the Manage Booking feature. This feature enables passengers to customize their travel experience by selecting the amount and type of luggage they want to check-in or carry-on. Passengers can access the Manage Booking feature on the Volaris Airlines website or mobile app and add baggage to their booking. Fees may apply for baggage, depending on the fare type and baggage allowance. Adding baggage in advance can help avoid any additional fees or penalties at the airport and ensure a smooth journey with Volaris Airlines.

In-Flight Entertainment and Wifi

Regarding entertainment options, Volaris Airline's In-Flight Entertainment has got you covered. With a wide variety of options, you'll never have to worry about running out of things to do during your flight. Here are some of the options available to you:

  1. Movies and TV Shows: Valoris Airline offers an extensive library of movies and TV shows you can watch during your flight. From the latest blockbusters to classic films, there's something for everyone. In addition, you can choose from various genres, including action, comedy, drama, and more.
  2. Music: If you're a music lover, you'll be pleased to know that Valoris Airline's In-Flight Entertainment has an extensive music library. You can choose from various genres and artists, including pop, rock, classical, and more. You can even create your playlist to listen to during the flight.
  3. Games: Looking for something to keep you occupied during the flight? Valoris Airline's In-Flight Entertainment has a range of games you can play. From classic games like chess and solitaire to modern games like Candy Crush and Temple Run, there's something for everyone.

Frequent Flyer Programs

Volaris Airlines offers a frequent flyer program called, which provides members exclusive benefits and rewards. Here are some key features of the program:

  1. Membership: Passengers can become a member by paying an annual fee, giving them exclusive benefits and rewards.
  2. Benefits: members receive priority check-in and boarding, free seat selection, and extra baggage allowance. They also have access to exclusive promotions and discounts.
  3. Rewards: Members earn points for every flight they take with Volaris Airlines, which can be redeemed for flights, seat upgrades, and other prizes.
  4. Tier levels: has three tier levels: Classic, Gold, and Platinum. Members can move up to higher tiers by earning specific points within a specified period.
  5. Lounge access: Platinum members have access to Volaris Airlines' exclusive lounges, where they can relax and enjoy complimentary snacks and beverages.
  6. Partner benefits: members also have access to help from Volaris Airlines' partner companies, such as car rental companies and hotels.


Volaris Alliance And Codeshare Program

Under their codeshare agreement with Frontier Airlines, Volaris Airline provides access to 30 additional locations at the most affordable prices in the US. So you can Fly on both Airlines and enjoy the benefits of a partnership.

Customer Review

volaris airline customer review

Volaris Airlines: Customer Service 


You can reach Volaris customer service by calling the following numbers:

    1. Mexico: 01 800 VOLARIS (8652747)
    2. United States: 1 855 865 2747
    3. Guatemala: +502 2301 3939
    4. Costa Rica: +506 4002 7462
    5. El Salvador: +503 2504 5540
    6. Honduras: +504 2556 6300
    7. Peru: +51 1 709 2600


You can email Volaris customer service at the following address:

[email protected]


You can access Volaris' website for customer service by visiting:

Volaris Airlines Popular Flight Routes

Volaris Airlines Route Map


Volaris Airlines

What this artical helpful ?

Volaris Airlines FAQ's

After the age of two full ticket charges are applicable. 

Children from five-year-olds to eleven-year-olds are provided with the unaccompanied minor services. Above the age of twelve till seventeen, children are given a choice whether or not they require a service. 

You can surely make a reservation and pay later. You have to make sure though that the payment is done within 72 hrs, else the reservation gets canceled.

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