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Thai Airways Cancellation and Refund Policy

IATA : TG

ICAO : THA

CallSign : THAI

Founded : 1960

Key people : Chaiyapruk Didyasarin, Chansin Treenuchagron,

Country : Thailand

Office Address : 89 Thanon Vibhavadi Rangsit

City : Bangkok

State :

Zip Code : 10900

Phone number : 011 66 2 288 7000

Airline Official Website :

Cancellation Policy

Thai Airways is a well-known airline that operates flights to many destinations around the world. However, due to unforeseen circumstances, you may need to cancel your flight. In such a situation, it's important to understand the cancellation policy of Thai Airways to avoid any unnecessary fees or complications.

Cancellation Fees

Thai Airways offers different types of tickets such as economy, premium economy, business, and first class. The cancellation fees vary depending on the type of ticket you have purchased. Here are the cancellation fees for each type of ticket:

  1. Economy Class: If you cancel your economy class ticket, you may be charged a cancellation fee of up to $200 depending on the time of cancellation.
  2. Premium Economy Class: If you cancel your premium economy class ticket, you may be charged a cancellation fee of up to $300 depending on the time of cancellation.
  3. Business Class: If you cancel your business class ticket, you may be charged a cancellation fee of up to $400 depending on the time of cancellation.
  4. First Class: If you cancel your first-class ticket, you may be charged a cancellation fee of up to $500 depending on the time of cancellation.

Refund Policy

 If you have booked a flight with Thai Airways and need to cancel it, you may be eligible for a refund. However, it's important to understand the refund policy of Thai Airways before canceling your ticket to avoid any confusion or unexpected fees.

Refund Eligibility

Thai Airways offers different types of tickets such as economy, premium economy, business, and first class. The refund eligibility depends on the type of ticket you have purchased. Here are the refund policies for each type of ticket:

  1. Economy Class: If you have purchased an economy class ticket and want to cancel it, you may be eligible for a refund. However, the amount of the refund may vary depending on the time of cancellation and the fare rules of the ticket. In some cases, you may only be eligible for a partial refund or no refund at all.

  2. Premium Economy Class: If you have purchased a premium economy class ticket and want to cancel it, you may be eligible for a refund. However, the amount of the refund may vary depending on the time of cancellation and the fare rules of the ticket. In some cases, you may only be eligible for a partial refund or no refund at all.

  3. Business Class: If you have purchased a business class ticket and want to cancel it, you may be eligible for a refund. However, the amount of the refund may vary depending on the time of cancellation and the fare rules of the ticket. In some cases, you may only be eligible for a partial refund or no refund at all.

  4. First Class: If you have purchased a first-class ticket and want to cancel it, you may be eligible for a refund. However, the amount of the refund may vary depending on the time of cancellation and the fare rules of the ticket. In some cases, you may only be eligible for a partial refund or no refund at all.

Steps of Thai Airways Cancellation:

Step 1. Visit the Thai Airways website and log in to your account.

Step 2. Click on the "Manage Booking" option on the homepage.

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Step 3. Enter your booking reference number and last name.

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Step 4. Click on the "Find Booking" button to access your flight details.

Step 5. Select the flight you want to cancel and click on the "Cancel" button.

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Step 6. Follow the on-screen instructions to confirm the cancellation.

Step 7. If you are eligible for a refund, fill out the refund request form or contact Thai Airways customer service to initiate the refund process.

Thai Airways Cancellation and Refund Policy FAQ's

You can contact Thai Airways’ customer service on (66-2) 356-1111

 

Passengers can claim a refund by contacting the THAI city ticketing office. 

 

Generally it will not take more than 90 working days for a refund after it has been processed.

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