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Singapore Airlines Cancellation and Refund information




Founded : 1 May 1947; 73 years ago (as Malayan Airways)

Key people : Peter Seah Lim Huat (Chairman) | Goh Choon Phong (Chief Executive Officer)

Country : United States

Office Address : Aviation Consumer Protection Division, C-75 U.S. Department of Transportation 1200 New Jersey Ave., S.E.Washington, D.C. 20590

City : New Jersey Avenue

State : Washington D.C,

Zip Code : 20590

Phone number : +1 (800) 742-3333

Airline Official Website :

Singapore Airlines Cancellation policy

When you have a reservation with this airline and do not wish to proceed with it, you will be given the option to revoke it. You will have to check the rules applicable in this situation. By agreeing with them, you will be able to cancel your ticket. The Singapore Airlines cancellation policy defines every direction clearly so that you can seamlessly proceed with your decision.

If your reservation was made through the airline's regional office, you may cancel it. Alternatively, the reservation was made via the "official website."

It's possible that a traveler purchased numerous tickets for the same trip. The traveler can still cancel bookings if only a portion of their schedule has been followed through. This might be subject to any conditions related to the ticket pricing class.
You may have made flight reservations with the airlines in cooperation with its partner airlines by the cancellation policy. In this situation, the cancellation will be effective for the entire journey and for each passenger who has made a reservation for the same trip.

Singapore Airlines 24-Hour Cancellation Policy

For customers who want to cancel their vacations on the same day, this airline's 24-hour cancellation policy/feature is useful. This usually holds for all of them for fee-free cancellations or reversals. However, in some circumstances, more details are provided.

According to Singapore Airlines' 24-hour cancellation policy, a passenger's ticket must be canceled within twenty-four hours if traveling to or from the USA. There won't be any consequences for this.

Things to Remember 

  1. Fees and restrictions may apply for cancellations.
  2. Passengers can cancel online or through customer service.
  3. Refund options include a refund to the original form of payment or a travel voucher.
  4. It's recommended to cancel as early as possible to avoid fees or restrictions.

How to cancel a flight

If you need to cancel a Singapore Airlines flight, there are several ways depending,g on the airline's policies and your personal preferences.

Singapore Airlines cancels booking online.

Many airlines allow you to cancel your flight online through their website or mobile app.

Singapore Airlines cancels the booking via phone.

You can cancel your flight by calling the airline's customer service hotline.

Singapore Airlines cancels the booking In person.

You can cancel your flight in person if you're near the airport or the airline's ticket office.

Cancellation Due to Weather

In the event of a flight cancellation due to weather, Singapore Airlines will typically provide passengers with the following options:


Passengers can be rebooked on the next available flight to their destination at no additional cost. The airline will try to accommodate passengers on the earliest available flight.

Refund policy

Refunds for any ticket purchased are only liable when the key is said to be refundable. For nonrefundable tickets, just the taxes you paid will be refunded. Any amount that is reimbursed is done via the same medium of purchase. 

  1. If you are taking your flight from or to the USA, you have canceled your ticket within 24 hours of booking and booked the key more than a week before the flight's departure; you are eligible for a full refund.
  2. If you have a refundable ticket, the airline will provide you with a full refund only if you cancel the key within the stipulated time on your passport.
  3. The airline will refund only the refundable taxes if you have a nonrefundable ticket.
  4. The flight cancellation can be fully refunded if you travel from certain countries with a provision that compels airlines to refund the ticket fully.

Steps to Cancel a Flight

Step 1. Visit the Airline's Website

Visit the Singapore Airlines website and log in to your account.

Step 2. Go to Manage Booking

Once you have logged in, go to the "Manage Booking" section of the website. This section will allow you to view your booking details and make changes, including cancellations.

Singapore Airline

Step 3. Enter your booking reference number and last name.

Singapore Airline Manage Booking tab

Step 4: Select the Flight You Want to Cancel

Once you've entered your booking details, select the flight you want to cancel from the list of reservations. You will then be prompted to confirm your selection.

Step 5: Review Your Flight Details

Before you cancel your flight, take a moment to review your reservation details, including the flight number, departure and arrival times, and any additional services that you may have purchased.

Step 6: Confirm Your Cancelation

Click on the "Cancel Flight" button. You will then be prompted to confirm your cancellation and receive a confirmation email once your cancellation is complete.

Singapore Airlines Cancellation and Refund Policy FAQ's

In case the tickets are non-refundable, you will get a refund of the taxes that you paid. The refund of taxes will take place through the same medium you made the payment with. 

If your flight is to or from the US, you can get a full refund without cancellation fees. If you cancel your ticket within 24 hours of its purchase and with is at least 7 days before the flight.

Yes, you can cancel the rest of your flights online through the managed booking section. Your cancellation will be corresponding to the nature of your purchased ticket. 

No, the tickets booked on the official website or the Singapore Airlines office will be canceled on the website. For booking via an agency, contact the agency for the same. 


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