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Silver Airways Cancellation and Refund Policy




Founded : 2011

Key people : Steve Rossum, Pedro Motta

Country : The Unites States

Office Address : 1100 Lee Wagener Blvd Suite 201

City : Fort Lauderdale

State : Florida,

Zip Code : 33315

Phone number : 00 1 954-935-7587

Airline Official Website :

Cancellation Policy

The airline permits passengers to cancel a booking. However, this depends on the ticket fare. For instance, passengers with the Freedom fare can cancel their ticket and get a refund. Moreover, the airline provides a credit of the same value of the flight and baggage if purchased. In addition, passengers can use the credit to use Silver Airways further. Furthermore, Silver Airways will refund a ticket to the passenger whenever necessary to comply with government regulations. 

Upon cancellation of the flight by Silver Airways, the airline will inform the passengers. Moreover, the airline will also refund the passengers the unused portions of the flight. However, if the passengers do not request a refund, the airline will transport the passenger on the next available flight at no additional cost.

Things to Remember 

  1. Fees and restrictions may apply for cancellations.
  2. Passengers can cancel online or through customer service.
  3. Refund options include a refund to the original form of payment or a travel voucher.
  4. It's recommended to cancel as early as possible to avoid fees or restrictions.

Ways to cancel a flight

Silver Airways offers several ways for passengers to cancel their flight reservations. Here are the ways to cancel a flight with Silver Airways:


Passengers can cancel their flight reservations online through the airline's website or mobile app by accessing the "Manage Booking" feature. This option allows passengers to quickly and easily cancel their reservation, view their refund options, and receive a confirmation of the cancellation.

Customer Service

Passengers can also cancel their flight reservations by contacting the airline's customer service by phone or email. The customer service representative will assist the passenger with the cancellation and provide information on the refund options and any applicable fees.

Ticket Office

Passengers can also cancel their reservation in person at a Silver Airways ticket office. This option is helpful for passengers who prefer to handle the cancellation process in person and need assistance with the refund options.

Cancellation Due to Weather

In the event of a flight cancellation due to weather, Silver Airways will typically provide passengers with the following options:


Passengers can be rebooked on the next available flight to their destination at no additional cost. The airline will try to accommodate passengers on the earliest available flight.


Passengers who choose not to rebook can receive a full refund of their ticket price. The refund will be credited back to the original form of payment.

Silver Airways Refund Policy

Passengers can get a refund for a ticket that they possess. In addition to this, the amount refunded to the passenger will depend on the conditions attached to the ticket fare. Moreover, the airline will refund the total amount if the passenger has not used any portion of the ticket. On the other hand, if the key is used, Silver Airways will provide passengers an amount equal to the lowest applicable fare (direct one-way fare) for the service paid for. 

Furthermore, the airline will refund the ticket to the person named on the ticket or whoever paid for the ticket unless mentioned otherwise. In addition, the refund will only be processed if a request for the same is submitted. Lastly, passengers can purchase refund protection for 49 USD (one-way, per person), ensuring that the passengers get a refund if required. They are just needed to call seven days before the flight. 

Steps to Cancel a Flight

Here is a step-by-step guide on how to cancel a flight with Silver Airways:

Step 1. Go to the Silver Airways website: Visit the Silver Airways website at

Step 2. Click on "Manage": In the top right-hand corner of the homepage, click on the "Manage" button.

Silver Airways tab

Step 3. Enter your details: Enter your last name and confirmation code in the required fields.

silver airways manage tab

Step 4. Select your flight: Choose the flight that you wish to cancel.

Step 5. Click on "Cancel Flight": Once you have selected your flight, click the "Cancel Flight" button.

Step 6. Confirm cancellation: You will be asked to confirm that you wish to cancel your flight. Read through the terms and conditions, and if you agree, click "Confirm Cancellation."

Step 7. Receive confirmation: Once you have confirmed your cancellation, you will receive an email confirmation with all the details of your canceled flight.

Silver Airways Cancellation and Refund Policy FAQ's

You can contact Silver Airways’ customer service on 00 61 3 9645 5999


Additional baggage is usually non-refundable. 



Generally it will take about 7 – 20 days working days for a refund after it has been processed.


No, these requests need to be processed by the Reservation Rentre of Silver airways. Moreover, you can contact the reservation Centre at  801-401-9100


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