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Silver Airways Cancellation and Refund Policy

IATA : 3M

ICAO : SIL

CallSign : SILVER WINGS

Founded : 2011

Key people : Steve Rossum, Pedro Motta

Country : The Unites States

Office Address : 1100 Lee Wagener Blvd Suite 201

City : Fort Lauderdale

State : Florida,

Zip Code : 33315

Phone number : 00 1 954-935-7587

Airline Official Website :

Cancellation Policy

The airline permits passengers to cancel a booking. However, this depends on ticket fare. For instance passengers with the Freedom fare can cancel their ticket and get a refund. Moreover, the airline provides credit of the same value of the flight and baggage, if purchased. In addition passengers can use the credit to further use on Silver Airways. Furthermkre, Silver airways will refund a ticket to the passenger whenever necessary to comply with government regulations. 

Upon cancellation of the flight by Silver Airways, the airline will inform the passengers. Moreover, the airline will also refund the unused portions of the flight to the passengers. However, if the passengers do not request a refund then the airline will transport the passenger on the next available flight at no additional cost.

 

Refund Policy

Passengers can get a refund of a ticket that they possess. In addition to this, the amount refunded to the passenger will depend on the conditions attached to the ticket fare. Moreover, if the passenger has not used any portion of the ticket then the airline will refund the full amount. On the other hand, if the ticket is used Silver Airways will provide passengers an amount equal to the lowest applicable fare (direct one way fare) for the service paid for. 

Furthermore, the airline will refund the ticket to the person who is named on the ticket or whoever paid for the ticket, unless mentioned otherwise. In addition, the refund will only be processed if a request for the same is submitted. Lastly, passengers can also purchase refund protection for 49 USD (one-way, per person), this makes sure that the passengers gets a refund if they require it. They are just required to call 7 days before the flight. 

Silver Airways Cancellation and Refund Policy FAQ's

1. What is the customer service number of Silver Airways?

You can contact Silver Airways’ customer service on 00 61 3 9645 5999

 

2. How do I claim a refund of baggage purchased?

Additional baggage is usually non-refundable. 

 

 

3. How long does the refund take?

Generally it will take about 7 – 20 days working days for a refund after it has been processed.

 

4. Can I make changes to my booking using refund protection online?

No, these requests need to be processed by the Reservation Rentre of Silver airways. Moreover, you can contact the reservation Centre at  801-401-9100

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