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Scoot Airline Cancellation and Refund information

IATA : TR

ICAO : TGW

CallSign : SCOOTER

Founded : 1 November 2011

Key people : Campbell Wilson (CEO)

Country : Singapore

Office Address : PO Box 89 Changi Airport Post Office Singapore 918146, Singapore

City : Changi

State : Singapore,

Zip Code : 918146

Phone number : +1 808 206 7487

Airline Official Website :

Cancellation policy

 Just like you can book your tickets online, you can also cancel tickets online by visiting the website page. You can make your payment via credit card internet banking and other methods. However, if you want to cancel your booking with Scoot Airlines reservations, you can do it online. After the booking cancels, you will receive a confirmation mail. You can fill-up the form and apply for a refund.


Refund policy

All the customers can cancel their flight bookings and claim a refund. They will get a 100% refund to their original mode of payment. In the case of a credit card payment, it takes a certain period to complete the whole process. If you receive a voucher for your refund, you can redeem your voucher while you book Scoot Airline flights. You can also use multiple vouchers for your booking at the same time. If the airlines cancel the flight, you will get a notification or the information beforehand. As a result of this cancellation, you can also get to apply for a full refund.

Firstly, for those who book day tickets via a travel agency or a third party, they need to contact them for assistance. In addition, for further details and inquiries, you can also contact Scoot Airlines customer service. It is very easy to apply for a refund online. All you have to do is visit their website page and apply for an easy refund.


 

Scoot Airline Cancellation and Refund Policy FAQ's

1. Does Scoot Airlines refund flight tickets?

Yes, scoot Airlines refund flight tickets. You need to check the available options. Go to the website page and check whether a ticket is refundable or not. In case of a refundable ticket, you will get the refund easily whereas for the non-refundable ones you might not get the full refund amount back.

2. How long it takes for a refund of Scoot Airlines reservations?

Scoot Airlines provide prompt refunds. It reflects within 30 business days in the original mode of payment. For more details, get in touch with Scoot Airlines customer service.

3. Can I cancel my ticket?

No, you cannot cancel your ticket as they are non-cancellable as well as non-refundable. But you can raise your issue which is reviewed by customer care management. They may issue vouchers that can be used for future travel.

4. What happens if my scheduled flight is cancelled?

If the airline cancels your flight due to some issues, then you must be informed. You might be asked for your preferred date and time for another flight which they will book at no extra cost.

5. If I do not get preferred date of booking after flight cancellation, will I get refund?

You might be provided with travel vouchers which can be used within 12 months of receipt.

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