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LATAM Chile Cancellation and Refund Policy



CallSign : LAN

Founded : 1929

Key people : Arturo Merino Benítez (founder), Roberto Alvo (CEO)

Country : Chile

Office Address : Americo Vespucio 901, Comuna de Renca

City : Santiago

State :

Zip Code : 8660360

Phone number : 00 56 600 526 2000

Airline Official Website :

Cancellation Policy

If a passenger’s flight was delayed or cancelled, their rights as passengers depend on the country where the cancellation of delay occurs. Furthermore, to gain more information please visit here.

Passengers can cancel their tickets and get a refund. However, this depends of the conditions attached to their ticket type. Passengers can also request ticket cancellations within 24 hours of booking. Moreover, in Brazil passengers need to make the request within 24 hours of purchase. Moreover, the ticket must be booked at least 7 days before the flight departure date. Lastly, to see the condition of the ticket passengers can view the email LATAM Chile sends for proof of purchase. 


Refund Policy

Passengers can apply for a refund by going to the website of LATAM Chile and heading over to the ‘My Trip” section. Moreover passengers who want a refund of the ticket tickets will get a refund of the fare according to the tariff rules. In addition to this, more details can be found on the website. 

NOTE* – If the passenger purchased the ticket through an agent, they are required to request for a refund through the same source.

LATAM Chile Cancellation and Refund Policy FAQ's

You can contact Pegasus’s Call Center or go to the “Manage Booking” section on the website.


You can do so by contacting LATAM Chile on 600 526 2000


The refund will take around 15 business days. 



No-show fee refers to when the passenger fails to show up for their scheduled travel and also does not request for a ticket refund/cancellation.


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