1. Who do I contact for a refund?
You can contact Pegasus’s Call Center or go to the “Manage Booking” section on the website.
IATA : LA
ICAO : LAN
CallSign : LAN
Founded : 1929
Key people : Arturo Merino Benítez (founder), Roberto Alvo (CEO)
Country : Chile
Office Address : Americo Vespucio 901, Comuna de Renca
City : Santiago
Zip Code : 8660360
Phone number : 00 56 600 526 2000
Airline Official Website : http://latam.com/
If a passenger’s flight was delayed or cancelled, their rights as passengers depend on the country where the cancellation of delay occurs. Furthermore, to gain more information please visit here.
Passengers can cancel their tickets and get a refund. However, this depends of the conditions attached to their ticket type. Passengers can also request ticket cancellations within 24 hours of booking. Moreover, in Brazil passengers need to make the request within 24 hours of purchase. Moreover, the ticket must be booked at least 7 days before the flight departure date. Lastly, to see the condition of the ticket passengers can view the email LATAM Chile sends for proof of purchase.
Passengers can apply for a refund by going to the website of LATAM Chile and heading over to the ‘My Trip” section. Moreover passengers who want a refund of the ticket tickets will get a refund of the fare according to the tariff rules. In addition to this, more details can be found on the website.
NOTE* – If the passenger purchased the ticket through an agent, they are required to request for a refund through the same source.