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interCaribbean Airways Cancellation and Refund Policy




Founded : 1991

Key people : Lyndon R. Gardiner (Chairman), Trevor Sadler (CEO)

Country : Turks and Caicos Islands

Office Address : 1 InterIsland Aviation Way

City : Providenciales

State :

Zip Code : 1ZZ

Phone number : 00 1 649-946-4999

Airline Official Website :

Cancellation Policy

The airline permits passengers to cancel a booking. However, certain fares may be non-refundable. In addition to this, some fares may not permit full refund. Moreover, a fee is also applicable upon cancellation of the booking. Lastly, refer to the table below for details:

Flex Fares Best Fare Saver Fare
“Flexible Fare”


Changeable Refundable .

  • Refund before flight – 100%
  • $50 (Intnl+) – Refund after flight 
  • $20 (Dom) – Refund after flight 
Best Fare with restrictions.


(Non Refundable Fare)

  • No Show at flight – 100% of all fare, taxes and surcharges.
  • Non Refundable.
Our  Best Fare Deal


(Non-Refundable Fare).

  • Non Refundable.
  • No Show at flight time – 100% of all fare, taxes and surcharges


Refund Policy

interCaribbean Airways permits passengers to get a refund, however, certain fares may be non-refundable. Moreover, if the ticket is completely unused then the refund is equal to the fare paid. On the other hand, if the ticket is used then refund is equal to the difference between fare paid and fare applicable for transportation/services used. Furthermore, cancellation fee or any other service charge fee is applied upon cancellation of booking. In addition to this, the refund value will depend on the conditions attached to the ticket and in accordance with the Air carrier’s regulations. 

The airline will also only refund the unused portions of the ticket. In addition to this, the airline will refund the ticket to the person who is named on the ticket or whoever paid for the ticket, provided that satisfactory proof of payment is given. Lastly, the passenger also needs to submit valid photo identification of the passenger names on the ticket to get a refund. 

interCaribbean Airways Cancellation and Refund Policy FAQ's

1. What is the customer service number of interCaribbean Airways? +

You can contact interCaribbean Airways’ call centre on +3562166211


2. What happens if I miss my non-refundable ticket flight? +

Non-refundable tickets can be changed, however, if you miss the flight you will be required to purchase another ticket.


3. How can I find out about the fare conditions? +

You can get information on fare conditions by visiting the official website of interCaribbean Airways.


4. Can I change my ticket instead of cancelling it? +

Yes, you can. Refer below for specific details on the same:

Flex Fares Best Fare Saver Fare
“Flexible Fare”



  • VALID 365 DAYS
  • 2 FREE changes to future date (fare difference may apply)
Best Fare with restrictions.


  • VALID 180 DAYS
  • Change Fee $50 (international flight) plus any fare difference.
  • Change Fee $20 (domestic flights) plus any fare difference.
Our  Best Fare Deal


  • VALID for 90 DAYS
  • Change Fee $50 (international flight) plus any fare difference.
  • Change Fee $20 (domestic flights plus any fare difference.




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