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Iberia airline cancellation policy and refund information

IATA : IB

ICAO : IBE

CallSign : IBERIA

Founded : 28 June 1927

Key people : Antonio Vázquez (Chairman) | Luis Gallego (CEO)

Country : USA

Office Address : Boston Logan International Airport -500 Terminal E East Boston

City : Boston

State : Massachusetts,

Zip Code : 02128

Phone number : +1 800 772 4642

Airline Official Website :

Cancellation Policy

Iberia Airlines has a cancellation policy that allows passengers to cancel their booking and receive a refund, subject to specific terms and conditions. Here are some of the critical features of Iberia Airlines' cancellation policy:

  1. Refundable and non-refundable fares: Iberia Airlines offers both refundable and non-refundable fares. Refundable fares can be canceled for a full refund, while non-refundable fares may have restrictions or fees associated with cancellation.

  2. Timeframe for cancellation: Passengers must cancel their booking at least 24 hours before the scheduled departure time to be eligible for a refund.

  3. Refund amount: The refund amount will depend on the fare type and the time of cancellation. Some fares may be subject to cancellation fees or penalties.

  4. Method of refund: Refunds will be issued to the original form of payment used to purchase the ticket.

  5. Exceptions: In some cases, such as medical emergencies or death in the family, Iberia Airlines may offer exceptions to its cancellation policy.

  6. Change fees: Passengers may be able to change their booking for a fee, rather than canceling it. The change fee will depend on the fare type and the time of the change.

It's important to note that the specific terms and conditions of Iberia Airlines' cancellation policy may vary depending on the fare type, route, and other factors. Therefore, passengers should always review the terms and conditions of their booking and contact Iberia Airlines' customer service for assistance with cancellations or changes.

Things to Remember 

  1. Cancellation fees may apply based on your fare class.
  2. Refunds may be available, but not for all tickets.
  3. Cancel within the specified timeframe to be eligible for a refund.
  4. Contact customer service for more information.
  5. Consider travel insurance for added protection.

Ways to cancel a flight

To cancel your Iberia Airline, you can use the following methods:

Online:

You can cancel your flight online through the Iberia Airlines website or mobile app.

Phone:

You can also call the Iberia Airlines customer service center to cancel your flight over the phone.

In-person:

If you booked your flight through a travel agent or a third-party website, you might need to cancel your flight in person at the airport or the agent's office.

Chat:

Some airlines may offer a chat option where you can speak with a customer service representative and cancel your flight through the chat.

Cancellation due to Weather

Suppose your Iberia Airlines flight is canceled due to weather conditions. In that case, the airline will typically offer affected passengers the option to rebook the next available flight at no additional cost. In addition, passengers may cancel their flight and receive a full refund or voucher for future travel.

Refund Policy

Iberia Airlines has a refund policy that allows passengers to receive a refund for their ticket, subject to specific terms and conditions. Here are some of the critical vital features of Iberia Airlines' refund policy:

  1. Refundable and non-refundable fares: Iberia Airlines offers both refundable and non-refundable fares. Refundable fares can be canceled for a full refund, while non-refundable fares may have restrictions or fees associated with cancellation.

  2. Timeframe for a refund: Passengers eligible for a refund can expect to receive it within 7-10 business days after the refund request has been processed.

  3. Refund amount: The refund amount will depend on the fare type, the time of cancellation, and any applicable fees or penalties.

  4. Method of refund: Refunds will be issued to the original form of payment used to purchase the ticket.

  5. Exceptions: In some cases, such as medical emergencies or death in the family, Iberia Airlines may offer exceptions to its refund policy.

It's important to note that the specific terms and conditions of Iberia Airlines' refund policy may vary depending on the fare type, route, and others factoTherefore; passengers should always review the terms and conditions of their booking and contact Iberia Airlines' customer service for assistance with refunds or changes.

Steps of Canceling a Ticket

Step 1. Visit https://www.iberia.com/ official website

iberia airline official website

Step 2. For canceling an Iberia flight online, select the "Your trip "option and click on "Manage your booking"

iberia airline manage trip

Step 3. The traveler can now input the booking's last name and the reservation code.

iberia airline booking details

Step 4. The traveler can then obtain the reservation and determine whether a cancellation is permitted.

Step 5. The traveler may cancel their airline reservation and approve the prompt if their reservation qualifies. 

Step 6. The traveler will be informed via the registered email once the cancellation has been confirmed. 

Step 7. The traveler can try to cancel the reservation once more if there is a problem with the initial effort.

Iberia Airlines Cancellation and Refund Policy FAQ's

If you have a refundable fare, you can cancel your flight and receive a full refund. Non-refundable fares may be subject to restrictions or fees.

Passengers who are eligible for a refund can expect to receive it within 7-10 business days after the refund request has been processed.

Iberia Airlines may offer travel insurance as an optional add-on when booking your flight. You can also purchase travel insurance from third-party providers.

You can contact Iberia Airlines customer service through their website, mobile app, or by phone.

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