Finnair Airlines Cancellation and Refund information
IATA : AY
ICAO : FIN
CallSign : FINNAIR
Founded : 1 November 1923
Key people : Topi Manner, CEO
Country : Finland
Office Address : PO Box 15, 01053 Finnair
City : Vantaa
State : Finland,
Zip Code : 01053
Phone number : +1 (877) 757-7143
Airline Official Website : https://www.finnair.com/
Here's an overview of Finnair Airlines' cancellation policy:(Cancellation Cover)
- Cancellation by the Passenger: If you need to cancel your Finnair flight, you can do so online, through their customer service, or at the airport. The refund amount and the cancellation fee (if applicable) will depend on the fare type you have purchased.
- Cancellation by Finnair: If Finnair cancels your flight, you are entitled to a full refund of your ticket price, regardless of the fare type. In such cases, you may also be eligible for compensation under EU regulations.
- No-Show Policy: If you fail to show up for your Finnair flight without informing the airline in advance, your ticket will be considered a no-show. No-show tickets are typically non-refundable and cannot be used for future travel.
- Rebooking Policy: If you need to change the date, time, or route of your Finnair flight, you can do so online, through their customer service, or at the airport. Depending on the fare type you have purchased, a rebooking fee and fare difference may apply.
Things to Remember
- Cancellation fees may apply depending on the fare type and timing of the cancellation.
- Passengers may be eligible for a refund or credit towards a future flight, but this also depends on the fare type and timing of the cancellation.
- Passengers should review the specific cancellation policy for their fare type before booking their flight.
- In the event of a flight cancellation by Finnair, passengers may be entitled to compensation or rebooking options.
- It's recommended to purchase travel insurance to protect against unexpected cancellations or disruptions.
Ways to cancel a flight
Passengers can cancel their flights through the Finnair website or mobile app by accessing their booking and following the prompts to cancel the flight.
Over the phone:
Passengers can call Finnair customer service to cancel their flight and request a refund or credit.
At the airport:
Passengers can cancel their flight in person at a Finnair airport counter, although fees or restrictions may apply.
Passengers who booked their flight through a travel agent should contact the agent to cancel their flight.
Fees for Cancellation
Here is the table format for Finnair Airlines' fees for cancellation:
|Fare Type||Cancellation Policy|
|Basic Economy||Non-refundable, no changes allowed|
|Economy||Non-refundable, changes allowed for a fee of EUR 80-120|
|Economy Flex||Refundable, changes allowed for no fee|
|Business Class||Refundable, changes allowed for no fee|
Refund Policy for Different Cabins
Here's an overview of Finnair Airlines' refund policy for different cabin classes:
- Economy Class: If you have purchased an economy class ticket and want to cancel your flight, the refund amount will depend on the fare type you have purchased. Economy Saver tickets are non-refundable, while Economy Flex and Business Saver tickets may be eligible for a refund, subject to cancellation fees.
- Economy Comfort Class: If you have purchased an economy comfort class ticket and want to cancel your flight, you may be eligible for a refund, subject to cancellation fees.
- Business Class: If you have purchased a business class ticket and want to cancel your flight, you may be eligible for a refund, subject to cancellation fees. The amount of the refund will depend on the fare type you have purchased.
- Finnair Plus Award Tickets: If you have used your Finnair Plus points to purchase an award ticket, you may be able to apply for a refund of your points, subject to the terms and conditions of the award program.
Note: Please check Finnair's official website for the detailed refund policy, terms, and conditions as they may vary depending on the ticket type, route, and other factors.
Steps to Cancel A flight
Here are the steps to cancel a Finnair Airlines flight:
Step 1. Log in to your Finnair Airlines account using your credentials. (https://www.finnair.com/)
Step 2. Then click on " Manage"
Step 3. Find your booking by entering your booking reference or ticket number.
Step 4. Select the flight you wish to cancel from your booking.
Step 5. Click on the cancel button and follow the prompts to confirm the cancellation.
Step 6. Once the cancellation is confirmed, you will receive an email from Finnair Airlines confirming the cancellation.
Finnair Airlines Cancellation and Refund Policy FAQ's
If you have a refundable ticket, you can easily apply for refunds for the ticket. You need to visit the website page and cancel your booking and apply for a return receipt.
It depends on the mode of payment that you use while you book Finnair Airlines flights. For credit card payments, it generally takes about seven days.
After you do your cancellation of the booking, you will receive a confirmation mail in your e-mail with all the cancellation and refund information.
If your flight cancels, you will get notifications on the given contact details.
You need to visit the official website and go to the Manage booking service section on the Home page. You will be eligible for a refund depending on the ticket fare.