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Fiji Airways Flight Reservations

Fiji Airways Information

Fiji Airways, previously known as Air Pacific, is the flag carrier airline of Fiji. It operates domestic and international flights to destinations in the South Pacific, Asia, North America, and Australia. The airline's hub is Nadi International Airport in Fiji, with different bases at Suva's Nausori International Airport and Sydney Airport in Australia.

Fiji Airways was founded in 1947 and was initially owned by Qantas, which later sold its shares to the Fijian government. The airline underwent a rebranding in 2013, which included a name change from Air Pacific to Fiji Airways and a new livery featuring traditional Fijian designs.

Why Book Flight with Fiji Airways

Fiji Airways is a unique airline that offers several qualities that set it apart from other airlines:

  1. Warm Fijian Hospitality: Fiji Airways is known for its warm and friendly service, reflecting the Fijian culture and hospitality. The airline's cabin crew greets passengers with a warm "Bula" (Fijian greeting for hello) and provides attentive service throughout the flight.

  2. Traditional Fijian Designs: Fiji Airways' rebranding in 2013 included a new livery featuring traditional Fijian designs, including a Masi pattern on the tail and a Teteva motif on the fuselage. The airline's aircraft interiors also feature Fijian-inspired design elements.

  3. Tabua Club: Fiji Airways' frequent flyer program is called the Tabua Club, named after the traditional Fijian whale's tooth. Members earn points for flights on Fiji Airways and other oneworld alliance airlines and can redeem them for flights, upgrades, and other rewards.

  4. Fijian Cuisine: Fiji Airways serves a range of Fijian-inspired meals on its flights, including local dishes such as Kokoda (Fijian ceviche), Lovo (traditional Fijian feast cooked in an earth oven), and Palusami (Fijian-style spinach and coconut cream).

  5. Onboard wifi: Fiji Airways offers free wifi on its Airbus A330 and A350 aircraft, allowing passengers to stay connected and entertained throughout their flight.

  6. Environmental Sustainability: Fiji Airways is committed to reducing its environmental impact and has implemented several initiatives, including reducing single-use plastics, using sustainable aviation fuel, and supporting local conservation projects.

Fiji Airways Destination and Hub Airport

Hub Airport Nadi International Airport (NAN)
Domestic Destinations Labasa, Suva, Savusavu, Kadavu, Taveuni
International Destinations Adelaide, Auckland, Brisbane, Christchurch, Hong Kong, Honolulu, Los Angeles, Melbourne, Nadi, San Francisco, Singapore, Sydney, Tokyo

Fiji Airways operates domestic and international flights to destinations in the South Pacific, Asia, North America, and Australia. The airline's hub is Nadi International Airport in Fiji, with different bases at Suva's Nausori International Airport and Sydney Airport in Australia.

Domestically, Fiji Airways operates flights to several destinations within Fiji, including Labasa, Suva, Savusavu, Kadavu, and Taveuni.

Internationally, Fiji Airways offers flights to several destinations in Australia, including Adelaide, Brisbane, Melbourne, and Sydney. The airline also flies to several destinations in New Zealand, such as Auckland and Christchurch. Other international destinations Fiji Airways serves include Hong Kong, Honolulu, Los Angeles, San Francisco, Singapore, and Tokyo.

Cabin Classes

Fiji Airways has only two classes: economy class and Business Class.

Economy Class

Their crew members' warm hospitality and outgoing personalities are the primary attractions of their economy class. You feel superior when traveling in economy class because the cabin is opulent and comfortable.

Economy Class provides spacious, comfortable seats extending to 34 inches, with a 6-degree incline. In addition, 12" monitors and a USB port were added for your enjoyment. The economy class compartment is set up as a 3-3-3.

Business Class

We provide a unique and exclusive class of travel for discriminating travelers in our Business Class. Customers can take advantage of specialized check-in, larger baggage allowance, express airport lanes, and lounge access at some airports while on the ground.

On certain flights, passengers traveling in business class can take advantage of wide seats with plenty of legroom, a three-course meal, a collection of fine wines, spirits, liqueurs, and various kinds of cheese. In addition, customers in Business Class can choose from a wide variety of in-flight entertainment thanks to individual displays.

Fiji Airways Manage Booking

Fiji Airways offers a Manage Booking feature that allows passengers to change their flight itinerary, view their booking details, and add special requests.

Flight Status

To check the status of your Fiji Airways flight through Manage Booking, log in to your Fiji Airways account on their website or mobile app and navigate to the "Manage Booking" section. From there, you can view the status of your flight, including departure and arrival times, gate information, and any potential delays or cancellations.

Change Flight/Cancel Flight

Online

To cancel your Fiji Airways flight online, follow these steps:

  1. Log in to your Fiji Airways account on their website or mobile app.
  2. Navigate to the "Manage Booking" section.
  3. Select the flight you wish to cancel.
  4. If applicable, follow the prompts to cancel your flight and receive a refund.

Over the Phone

Call their customer service center to cancel your Fiji Airways flight over the phone and provide your booking details. A customer service representative will assist you in balancing your flight.

Customer Service Centers

You can also visit one of Fiji Airways' customer service centers to cancel your flight in person. Be sure to bring your booking details and any necessary travel documents.

Select Seats

You can change your seat selection through Manage Booking before your flight departure. Be sure to check Fiji Airways' policies and fees for seat changes. To select your seat for your Fiji Airways flight through Manage Booking, log in to your Fiji Airways account on their website or mobile app and navigate to the "Manage Booking" section. From there, you can view the available seats on your flight and choose your preferred seat.

Upgrade Your Seat

Fiji Airways' Manage Booking feature allows passengers to upgrade their seat to a higher class of service for their flight. To upgrade your seat for your Fiji Airways flight through Manage Booking, log in to your Fiji Airways account on their website or mobile app and navigate to the "Manage Booking" section. From there, you can view the available upgrade options and choose the one that best suits your needs. Fiji Airways offers several seat upgrade options, including upgrading to premium economy or business class. Check their website or customer service team for specific upgrade options and fees.

Add Special Request

Fiji Airways offers several special request options, including requesting a special meal, requesting wheelchair assistance, or requesting extra baggage allowance.

Add Baggage

The fees for adding baggage to your Fiji Airways flight through Manage Booking vary depending on the specific baggage option you choose and the airline's policies. Check their website or contact their customer service team for fees and policies.

In-flight Entertainment and wifi

In-Flight Entertainment Options
Seatback screens on Airbus A330 and A350 aircraft
Access to entertainment options via personal devices through the airline's free wifi service
Selection of movies, TV shows, music, and games
Special interest channels, such as documentaries, travel shows, and sports programs
Children's entertainment, including movies, TV shows, and games
In-flight magazine, Fiji Airways' Islands

Passengers on Fiji Airways can choose from a range of in-flight entertainment options, including seatback screens on Airbus A330 and A350 aircraft, as well as access to entertainment options via their personal devices through the airline's free wifi service. The entertainment options include a selection of movies, TV shows, music, and games, with new releases added every month.

Fiji Airways also offers special interest channels catering to various passenger interests, including documentaries, travel shows, and sports programs. In addition, children can also enjoy a range of entertainment options, including movies, TV shows, and games.

Passengers can also access Fiji Airways' in-flight magazine, Fiji Airways' Islands, which features articles about Fiji's culture, cuisine, and tourist attractions, as well as travel tips and destination guides.

In-Flight Food Services

Meal/Beverage Class of Cabin Description
Gourmet meals Business Class A range of dishes is inspired by Fijian and international cuisine, focusing on fresh, locally sourced ingredients. The meals are served on fine china and accompanied by a selection of wines and other beverages.
Complimentary meals Tabua Class (Premium Economy) A selection of hot and cold meals, accompanied by a range of beverages, including wine and beer.
In-flight menu Economy Class Meals and snacks are available, including sandwiches, salads, and hot meals. A range of beverages, including wine and beer, are also available.

Fiji Airways offers a range of meal and beverage options across its different cabin classes.

Frequent flyer Programs

Frequent-Flyer Program Description
Tabua Club Fiji Airways' frequent-flyer program is named after the traditional Fijian whale's tooth. Members earn points for flights on Fiji Airways and other oneworld alliance airlines and can redeem them for flights, upgrades, and other rewards. Tabua Club members also enjoy benefits such as priority check-in, boarding, baggage handling, and access to airport lounges.
Qantas Frequent Flyer Members of Qantas Frequent Flyer can earn and redeem points on Fiji Airways flights, as well as access benefits such as lounge access and priority check-in.
Alaska Airlines Mileage Plan The Alaska Airlines Mileage Plan members can earn and redeem miles on Fiji Airways flights, as well as access benefits such as lounge access and priority check-in.
Cathay Pacific Marco Polo Club Cathay Pacific's Marco Polo Club members can earn and redeem points on Fiji Airways flights, as well as access benefits such as lounge access and priority check-in.
American Airlines AAdvantage Members of American Airlines AAdvantage can earn and redeem miles on Fiji Airways flights, as well as access benefits such as lounge access and priority check-in.

Fiji Airways offers several frequent-flyer programs, allowing passengers to earn and redeem points or miles on flights with Fiji Airways and its partner airlines. The airline's frequent-flyer program is called the Tabua Club, named after the traditional Fijian whale's tooth. Members earn points for flights on Fiji Airways and other oneworld alliance airlines and can redeem them for flights, upgrades, and other rewards. Tabua Club members also enjoy benefits such as priority check-in, boarding, baggage handling, and access to airport lounges.

In addition to the Tabua Club, Fiji Airways has codeshare agreements with several other airlines, including Qantas, Cathay Pacific, Alaska Airlines, and American Airlines, which allow members of these airlines' frequent-flyer programs to earn and redeem points or miles on Fiji Airways flights, as well as access benefits such as lounge access and priority check-in.

Fiji Airways Alliance and Codeshare Programs

Airline Alliance Partner Airlines
oneworld alliance American Airlines, British Airways, Cathay Pacific, Finnair, Iberia, Japan Airlines, Malaysia Airlines, Qantas, Qatar Airways, Royal Jordanian, S7 Airlines, SriLankan Airlines
Codeshare Programs Air New Zealand, Alaska Airlines, Singapore Airlines, Solomon Airlines

Customer Reviews

https://www.tripadvisor.com/Airline_Review-d8729077-Reviews-Fiji-Airways

eva airways customer review

Customer Service

If you wish to speak to them directly, please contact them at +679 672 0777 from Monday to Friday, 8 am – 5 pm (FJ Time).

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Fiji Airways FAQ's

Fiji Airways customer services are available 24*7 and can easily find flight tickets for both international and domestic at the lowest fares, especially for their passengers. They constantly strive to make sure that you have your beautiful memory with Fiji Airways.

Phone number: +679 6 720 888


You can check your flight status on the Mobile app and also by visiting the website page.

Phone number: +679 6 720 888

In Fiji Airways, you should check in 3 hours before your scheduled departure time for international flights. As it closes 60 minutes before departure.

Talking about Domestic flights, you should check in 1 hour 30 minutes before your scheduled departure time.  As it closes half an hour before departure.

For International Flights - 3 hours before your scheduled departure time

For Domestic flights - 90 minutes before your scheduled departure time.

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