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Fiji Airways overview

Fiji Airways, previously known as Air Pacific, is the flag carrier airline of Fiji. It operates both domestic and international flights to destinations in the South Pacific, Asia, North America, and Australia. The airline's hub is located at Nadi International Airport in Fiji, with additional bases at Suva's Nausori International Airport and Sydney Airport in Australia.

Fiji Airways was founded in 1947 and was initially owned by Qantas, which later sold its shares to the Fijian government. The airline underwent a rebranding in 2013, which included a name change from Air Pacific to Fiji Airways and a new livery featuring traditional Fijian designs.

Unique Qualities

Fiji Airways is a unique airline that offers several qualities that set it apart from other airlines:

  1. Warm Fijian Hospitality: Fiji Airways is known for its warm and friendly service, reflecting the Fijian culture and hospitality. The airline's cabin crew greets passengers with a warm "Bula" (Fijian greeting for hello) and provides attentive service throughout the flight.

  2. Traditional Fijian Designs: Fiji Airways' rebranding in 2013 included a new livery featuring traditional Fijian designs, including a Masi pattern on the tail and a Teteva motif on the fuselage. The airline's aircraft interiors also feature Fijian-inspired design elements.

  3. Tabua Club: Fiji Airways' frequent flyer program is called the Tabua Club, named after the traditional Fijian whale's tooth. Members earn points for flights on Fiji Airways and other oneworld alliance airlines, and can redeem them for flights, upgrades, and other rewards.

  4. Fijian Cuisine: Fiji Airways serves a range of Fijian-inspired meals on its flights, including local dishes such as Kokoda (Fijian ceviche), Lovo (traditional Fijian feast cooked in an earth oven), and Palusami (Fijian-style spinach and coconut cream).

  5. Onboard Wi-Fi: Fiji Airways offers free Wi-Fi on its Airbus A330 and A350 aircraft, allowing passengers to stay connected and entertained throughout their flight.

  6. Environmental Sustainability: Fiji Airways is committed to reducing its environmental impact and has implemented several initiatives, including reducing single-use plastics, using sustainable aviation fuel, and supporting local conservation projects.

Airline Alliance Airlines and Codeshare Programs

Airline Alliance Partner Airlines
oneworld alliance American Airlines, British Airways, Cathay Pacific, Finnair, Iberia, Japan Airlines, Malaysia Airlines, Qantas, Qatar Airways, Royal Jordanian, S7 Airlines, SriLankan Airlines
Codeshare Programs Air New Zealand, Alaska Airlines, Singapore Airlines, Solomon Airlines

Airlines Destination and Hub Airport

Hub Airport Nadi International Airport (NAN)
Domestic Destinations Labasa, Suva, Savusavu, Kadavu, Taveuni
International Destinations Adelaide, Auckland, Brisbane, Christchurch, Hong Kong, Honolulu, Los Angeles, Melbourne, Nadi, San Francisco, Singapore, Sydney, Tokyo

Fiji Airways operates both domestic and international flights to destinations in the South Pacific, Asia, North America, and Australia. The airline's hub is located at Nadi International Airport in Fiji, with additional bases at Suva's Nausori International Airport and Sydney Airport in Australia.

Domestically, Fiji Airways operates flights to several destinations within Fiji, including Labasa, Suva, Savusavu, Kadavu, and Taveuni.

Internationally, Fiji Airways offers flights to several destinations in Australia, including Adelaide, Brisbane, Melbourne, and Sydney. The airline also flies to several destinations in New Zealand, such as Auckland and Christchurch. Other international destinations served by Fiji Airways include Hong Kong, Honolulu, Los Angeles, San Francisco, Singapore, and Tokyo.

Fiji Airways booking in the class of services

Fiji Airways has only two classes. Economy class and Business Class.

Economy Class

Their crew members' warm hospitality and outgoing personalities are the primary attractions of their economy class. You feel superior when traveling in economy class because the cabin is opulent and comfortable.

Economy Class provides spacious, comfortable seats extending to 34 inches, with a 6-degree incline. In addition, 12" monitors and a USB port were added for your enjoyment. The economy class compartment is set up as a 3-3-3.

Business Class

We provide a unique and exclusive class of travel for discriminating travelers in our Business Class. Customers can take advantage of specialized check-in, larger baggage allowance, express airport lanes, and lounge access at some airports while on the ground.

On certain flights, passengers traveling in business class can take advantage of wide seats with plenty of legroom, a three-course meal, a collection of fine wines, spirits, liqueurs, and various kinds of cheese. In addition, customers in Business Class can choose from a wide variety of in-flight entertainment thanks to individual displays.

In-flight Entertainment

In-Flight Entertainment Options
Seatback screens on Airbus A330 and A350 aircraft
Access to entertainment options via personal devices through the airline's free Wi-Fi service
Selection of movies, TV shows, music, and games
Special interest channels, such as documentaries, travel shows, and sports programs
Children's entertainment, including movies, TV shows, and games
In-flight magazine, Fiji Airways' Islands

Passengers on Fiji Airways can choose from a range of in-flight entertainment options, including seatback screens on Airbus A330 and A350 aircraft, as well as access to entertainment options via their personal devices through the airline's free Wi-Fi service. The entertainment options include a selection of movies, TV shows, music, and games, with new releases added every month.

Fiji Airways also offers special interest channels, catering to a diverse range of passenger interests, including documentaries, travel shows, and sports programs. Children can also enjoy a range of entertainment options, including movies, TV shows, and games.

Passengers can also access Fiji Airways' in-flight magazine, Fiji Airways' Islands, which features articles about Fiji's culture, cuisine, and tourist attractions, as well as travel tips and destination guides.

In-Flight food menu and meal or beverage

Meal/Beverage Class of Cabin Description
Gourmet meals Business Class A range of dishes inspired by Fijian and international cuisine, with a focus on fresh, locally sourced ingredients. The meals are served on fine china and accompanied by a selection of wines and other beverages.
Complimentary meals Tabua Class (Premium Economy) A selection of hot and cold meals, accompanied by a range of beverages, including wine and beer.
In-flight menu Economy Class A selection of meals and snacks available for purchase, including sandwiches, salads, and hot meals. A range of beverages, including wine and beer, are also available for purchase.

Fiji Airways offers a range of meal and beverage options across its different classes of cabin.

Frequent flyer programs

Frequent-Flyer Program Description
Tabua Club Fiji Airways' frequent-flyer program, named after the traditional Fijian whale's tooth. Members earn points for flights on Fiji Airways and other oneworld alliance airlines, and can redeem them for flights, upgrades, and other rewards. Tabua Club members also enjoy benefits such as priority check-in, boarding, and baggage handling, as well as access to airport lounges.
Qantas Frequent Flyer Members of Qantas Frequent Flyer can earn and redeem points on Fiji Airways flights, as well as access benefits such as lounge access and priority check-in.
Alaska Airlines Mileage Plan Members of Alaska Airlines Mileage Plan can earn and redeem miles on Fiji Airways flights, as well as access benefits such as lounge access and priority check-in.
Cathay Pacific Marco Polo Club Members of Cathay Pacific's Marco Polo Club can earn and redeem points on Fiji Airways flights, as well as access benefits such as lounge access and priority check-in.
American Airlines AAdvantage Members of American Airlines AAdvantage can earn and redeem miles on Fiji Airways flights, as well as access benefits such as lounge access and priority check-in.

Fiji Airways offers several frequent-flyer programs, allowing passengers to earn and redeem points or miles on flights with Fiji Airways and its partner airlines. The airline's own frequent-flyer program is called the Tabua Club, named after the traditional Fijian whale's tooth. Members earn points for flights on Fiji Airways and other oneworld alliance airlines, and can redeem them for flights, upgrades, and other rewards. Tabua Club members also enjoy benefits such as priority check-in, boarding, and baggage handling, as well as access to airport lounges.

In addition to the Tabua Club, Fiji Airways has codeshare agreements with several other airlines, including Qantas, Cathay Pacific, Alaska Airlines, and American Airlines, which allow members of these airlines' frequent-flyer programs to earn and redeem points or miles on Fiji Airways flights, as well as access benefits such as lounge access and priority check-in.

Customer Reviews

eva airways customer review

 Customer Service

If you may wish to speak to them directly, please contact at +679 672 0777 from Monday to Friday, 8am – 5pm (FJ Time).

Fiji Airways Worldwide Reservations (Fiji)

Available 24 hours a day to assist you with your flight reservation requirements.

Calling from Fiji: +679 672 0888 or +679 330 4388

Calling from Australia: 13 3454 (13 FIJI)

Calling from New Zealand: 0800 800 178

Calling from the USA and Canada: 1 800 227 4446

Calling from Hong Kong: +852 3192 7568

Calling from Singapore: 800 852 3666

Calling from Malaysia: 1 800 81 8186

 

 

 

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Fiji Airways FAQ's

Fiji Airways customer services are available 24*7 and can easily find flight tickets for both international and domestic at the lowest fares, especially for their passengers. They constantly strive to make sure that you have your beautiful memory with Fiji Airways.

Phone number: +679 6 720 888


You can check your flight status on the Mobile app and also by visiting the website page.

Phone number: +679 6 720 888

In Fiji Airways, you should check in 3 hours before your scheduled departure time for international flights. As it closes 60 minutes before departure.

Talking about Domestic flights, you should check in 1 hour 30 minutes before your scheduled departure time.  As it closes half an hour before departure.

For International Flights - 3 hours before your scheduled departure time

For Domestic flights - 90 minutes before your scheduled departure time.

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