IATA : LY
ICAO : ELY
CallSign : ELAL
Founded : 1948
Key people : David Brodet (Chairman) | Gonen Usishkin (CEO) | Eli Rozenberg (Controlling shareholder)
Country : Israel
Office Address : PO Box 41 Ben Gurion Airport Lod, 70100 Israel
City :
State :
You can cancel a flight if your booking is through the Call Centre Company, website, or any office. However, flight ticket cancellation is easy if you apply it online. The cancellation applies to all the flights and services that include a booking. For instance, if you face any problem, you can contact El Al Israel Airlines customer service. In addition, the passengers need to fill in all the booking details to check the eligibility of cancellation and refund. Similarly, after the cancellation, you will receive a cancellation mail from the Airlines. If a ticket is eligible for a refund, you can also apply for a refund online.
If it is a non-refundable ticket, the passenger with El Al Israel Airlines reservations will not get any refund money back. The refund money reflects back to the original mode of payment. For instance, it is back to the credit card or the frequent flying club account. So while booking, you need to check whether your ticket is refundable or not. The refund procedure is quite easy for the passengers to carry on and the refund amount gets back to the original mode of payment that the passenger uses during the booking of the flight.
To cancel your booking online, you need to visit their webpage. Then, select the booking that you will cancel and give the reason. After the cancellation is done, you will receive a confirmation mail on your email ID.
Yes, you can get a cancellation refund for your ticket. For that, you need to apply and fill up the refund form on their website page. For the details, you can also talk to the El Al Israel Airlines customer service.
If the flight cancels, the airlines will send you a notification on your given address or mobile number. In that case, you are also eligible to apply for a full refund. Even if there is a delay in the flight timings, you will get the notification in due time.
$50 for an adult passenger and $15 for an infant are the charges for the flight change. But this change can only be done through the call center or by a travel agent.
If a passenger wishes to cancel his ticket and the airline cannot re-accommodate in another flight, then a travel voucher with 1-year validity is provided. In that span of a year, if the customer cannot use the voucher for any traveling, then the airline refunds the amount at the customer’s request.