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Delta Airlines Cancellation and Refund Policy



CallSign : DELTA

Founded : March 2, 1925; 95 years ago (as Huff Daland Dusters) Macon, Georgia, U.S.

Key people : C.E. Woolman (founder) Ed Bastian (CEO) Glen Hauenstein (President) Joanne Smith (E.V.P. & Chief People Officer)

Country : United States

Office Address : Delta Air Lines, Inc. 1030 Delta Boulevard Atlanta, GA 30354-1989 United States

City : Atlanta

State : Georgia,

Zip Code : 30354

Phone number : 1 (800) 221-1212

Airline Official Website :

Delta Air Line Cancellation Policy

  1. Delta airline's cancellation policy includes 24 hours risk-free full refund on your cancellation. Now, you can cancel your reservation flight ticket, even if tickets are booked 24 hours before the scheduled flight departure.
  2. On the other hand, as per customer commitment, allow passengers to cancel their booked flight tickets within 24 hours.
  3. The Delta airline cancellation fee starts at $200 and may increase as per your trip. However primary economy fare tickets cannot be canceled. In addition, you will be charged a cancellation fee for your ticket fares. And the remaining money will be provided in the form of e-credit that you can use for future reservations.
  4. Other than economy class, other Delta airline class tickets are refundable. If your reservation ticket meets the criteria of refund or is simply refundable, then you can refund it from the mobile Delta app.
  5. Passengers can receive a refund or change their flight without penalty in the case of a medical emergency or family illness.

Things to Remember 

  1. Fees and restrictions may apply for cancellations.
  2. Passengers can cancel online or through customer service.
  3. Refund options include a refund to the original form of payment or a travel voucher.
  4. It's recommended to cancel as early as possible to avoid fees or restrictions.

Ways to cancel a flight

Delta Airlines offers several ways for passengers to cancel their flight reservations. Here are the ways to cancel a flight with Delta Airlines:


Most airlines allow passengers to cancel their flights online through their website or mobile app. To cancel your flight online, log in to your account and look for the option to cancel your flight. Then, follow the prompts to complete the cancellation process.

Over The Phone

Passengers can cancel their flight by calling the airline's customer service number. Be prepared to provide your confirmation number and other relevant information. The customer service representative will guide you through the cancellation process and answer any questions.


Passengers can also cancel their flight in person at the airport by visiting the airline's ticket counter or check-in desk. This method is recommended for last-minute cancellations or those who prefer to cancel their flight in person.

Cancellation Due to Weather

In the event of a flight cancellation due to weather, Delta Airlines will typically provide passengers with the following options:


Passengers can be rebooked on the next available flight to their destination at no additional cost. The airline will try to accommodate passengers on the earliest available flight.


Passengers who choose not to rebook can receive a full refund of their ticket price. The refund will be credited back to the original form of payment.

Delta Air Lines Refund Policy

  1. Your ticket should be refundable for getting a refund of your Delta reservation. If there is a great delay in the scheduled flight or the flight cancellation, you will get a refund in their original form of payment.
  2. Some unused components may include wifi and sky priority boarding amenities that are refundable. And you can fill out a refund request form while keeping a check on your refund status.
  3. Passengers can receive a full refund within 24 hours of booking if the flight was purchased at least seven days before departure.
  4. Non-refundable tickets can be refunded in certain situations, including flight cancellations or changes by Delta Air Lines, medical emergencies or family illness, and military orders.

Steps to Cancel a Flight

Step 1. Visit the Airline's Website

Visit the Delta Air Lines website and log in to your account.

Step 2. Go to My Trips

Once you have logged in, go to the "My Trips" section of the website.

Delta Airline tab

Step 3. Enter your booking reference number and last name.

Delta Airline my trips window

Step 4. Select the Flight to Cancel

Select the flight that you want to cancel from your list of bookings. Then, check the flight details, such as the date, time, and route, to ensure you balance the correct flight.

Step 5. Cancel the Flight

Follow the prompts to cancel the flight. You may be asked to provide a reason for the cancellation. You may also be charged a cancellation fee, depending on the fare type and the time of cancellation.

Step 6. Confirm the Cancellation

Once you have completed the cancellation process, you will receive a confirmation email from Africa World Airlines. Make sure to keep a copy of this email for your record

Delta Airlines Cancellation and Refund Policy FAQ's

Your payment will be a transfer under 7 business days, from the day of your request form.

 You have to cancel your flight tickets within 24 hours as of your first purchase in order to get a refund.

Delta airlines cancellation fees vary as per your fare class and destinations. But, the starting charge is of $200.

No, the Delta basic economy class does not come with a refundable ticket. However, you can cancel it within risk-free period to get a refund.


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