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Cancellation Policy 

China Southern has kept their cancelation policy quite straightforward to its loyal passengers. The cancelation is allowed but passengers have to go with the rules and genuinely follow it. If they are keeping the rules in mind their request will be nullified.

• Passengers can cancel the ticket but it should be done within the 24 hours of your booking.

• If passengers exceed the time period of cancelation or their free period expires they have to pay a penalty for cancelations. 

• If you have travel insurance with you then no need to worry, your penalty will be nullified.

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Refund Policy

China Southern has thoroughly understood on average what passengers ask for, they have come up with policies that will satisfy the passenger as well as Airlines will not face loss. 

• If the flight is canceled from airlines’ end, they will refund all of the sums and will compensate that airline can do for passengers. 
• For a refund, passengers have to apply for it in the meantime, if they have not applied their request will not be considered. 

China Southern had published terms on conditions on refund policy, they usually refund the cost of the ticket if the case is genuine and the ticket is canceled from the passenger’s end.