1. How many days does it take for a refund if paid online?
Usually China Southern takes 7 – 8 business days if you had paid the fare online.
IATA : CZ
ICAO : CSN
CallSign : CHINA SOUTHERN
Founded : 1 July 1988
Key people : Tan Wangeng (Vice Chairman/President)
Country : China
Office Address : 278 Jichang Road. Guangzhou, Guangdong 510405 China
City : Guangzhou
State : Guangdong,
Zip Code : 510405
Phone number : +1-888-338-8988
Airline Official Website : http://www.csair.com/
China Southern has kept their cancelation policy quite straightforward to its loyal passengers. The cancelation is allowed but passengers have to go with the rules and genuinely follow it. If they are keeping the rules in mind their request will be nullified.
China Southern has thoroughly understood on average what passengers ask for, they have come up with policies that will satisfy the passenger as well as Airlines will not face loss.
China Southern had published terms on conditions on refund policy, they usually refund the cost of the ticket if the case is genuine and the ticket is canceled from the passenger’s end.