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Cape Air Cancellation and Refund Policy

IATA : 9K

ICAO : KAP

CallSign : CAIR

Founded : 1989

Key people : Daniel A. Wolf (Founder and Board Chairman) Linda Markham (CEO & President)

Country : USA

Office Address : 660 Barnstable Road Hyannis, MA 02601 USA

City : Hyannis

State : Massachusetts,

Zip Code : 02601

Phone number : 800-Cape-Air (227-3247) or 508-771-6944

Airline Official Website :

Cape Air Cancellation Policy

Cape Air has created a cancellation policy under which you can cancel your flight ticket within the first 24 hours of booking your flight; if you forget to cancel your ticket, you can cancel it until before your Cair flight departure, but the airline will charge you a small cancellation fee for pe Air 24-Hour Cancellations.

The full refund is allotted if the ticket is canceled within 24 hours of purchase and the difference between departure and booking date is seven or more days.

Under Cape Air's 24-hour cancellation policy, you can cancel any flight within 24 hours of booking and receive a full refund if the flight departs at least seven days later (i.e., after 168 hours). This policy applies to all types of fares. Passengers who cancel their flight within seven days of travel or more than 24 hours after purchasing their ticket will be charged.

Cape Air cancellation fee 

Every airline charges a particular amount when you cancel your flight based on what fare type you choose and when you cancel your flight. Here is the detailed table on the cancellation charges of  Cape Air:

Cancellation Time

Cancellation Fee

Within 24 hours of purchase (if purchased at least seven days before departure)

USD 0

60-+ days before departure

USD 0

31 – 59 days before departure

USD 69

7 – 30 days before departure

USD 99

Six days-1 hour before departure

USD 119

Things to Remember 

  1. Fees and restrictions may apply for cancellations.
  2. Passengers can cancel online or through customer service.
  3. Refund options include a refund to the original form of payment or a travel voucher.
  4. It's recommended to cancel as early as possible to avoid fees or restrictions.

How to cancel a flight

If you need to cancel a Cape Air flight, there are several ways depending on the airline's policies and your personal preferences.

Cape Air cancels booking online.

Cape Air provides an online platform for managing your bookings.

Cape Air cancels the booking via phone.

Contact Cape Air's customer service directly by calling their helpline.

Cape Air cancels the booking In Person.

You can visit a Cape Air ticket office or customer service desk in Person if you prefer face-to-face assistance.

Cancellation Due to Weather

In the event of a flight cancellation due to weather, Cape Air will typically provide passengers with the following options:

Rebooking:

Passengers can be rebooked on the next available flight to their destination at no additional cost. The airline will try to accommodate passengers on the earliest available flight.

Cape Air Refund Policy

The airline has mentioned on its website that it does not offer refundable fares, as it helps keep its food low for all passengers. Still, the airline provides refunds based on when you cancel your ticket after charging the cancellation fee mentioned above. However, you will be entitled to a full refund if:

  1. You withdraw your flight at least 60 days before departure.
  2. You cancel a flight within 24 hours if it departs at least seven days later.
  3. Your flight is canceled by the airline itself
  4. If your flight is delayed by at least 2 hours.
  5. Your flight has been rescheduled, and the new flight does not suit you.
  6. You are forced to cancel your flight due to serious illness, death, jury duty, etc., provided you can produce satisfactory documentary evidence, and the airline agrees.

Steps to Cancel a Flight

Step 1. Visit the Airline's Website

Visit the Cape Air website and log in to your account.

Step 2. Go to Book & Manage Flights

Once you have logged in, go to the "Book & Manage Flights" section of the website. This section will allow you to view your booking details and make changes, including cancellations.

Cape Air cancellation tab

Step 3. Enter your booking reference number and last name.

Cape Air cancel a reservation tab

Step 4: Select the Flight You Want to Cancel

Once you've entered your booking details, select the flight you want to cancel from the list of reservations. You will then be prompted to confirm your selection.

Step 5: Review Your Flight Details

Before you cancel your flight, take a moment to review your reservation details, including the flight number, departure and arrival times, and any additional services that you may have purchased.

Step 6: Confirm Your Cancelation

Click on the "Cancel Flight" button. You will then be prompted to confirm your cancellation and receive a confirmation email once your cancellation is complete.

Cape Air Cancellation and Refund Policy FAQ's

Yes, you can cancel your Cape Air flight. Cape Air allows passengers to cancel their flights, subject to the specific terms and conditions of their fare type and the applicable cancellation policies.

The cancellation fees and policies may vary depending on the fare type, route, and the specific terms and conditions of your ticket.

Whether you are eligible for a refund depends on the fare type, the fare rules associated with your ticket, and the timing of the cancellation.

To cancel your Cape Air flight and request a refund, you can use one of the available methods, such as online cancellation, phone, or in-person at a Cape Air ticket office.

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