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Overview of Brussels Airlines

Brussels Airlines is a Belgian airline that provides both domestic and international flights to a wide range of destinations. Founded in 2006, Brussels Airlines has quickly established itself as a reliable and customer-focused airline, offering a range of services to suit the needs of all types of travelers.

Passengers traveling with Brussels Airlines can also take advantage of the airline's frequent flyer program, called Miles & More. Members earn miles for every flight they take with Brussels Airlines, which can be redeemed for free flights, upgrades, and other rewards.

Comfort and Amenities of brussels Airlines

  1. Spacious Seats:
    Brussels Airways offers comfortable and spacious seats to ensure that you have a relaxing flight. The seats have ample legroom and are designed to provide maximum comfort during the flight. Additionally, they offer a wide range of seat options that cater to the needs of all types of travelers, from economy to business class.
  2. In-Flight Entertainment:
    Brussels Airways offers an extensive range of in-flight entertainment options to keep you engaged during the flight. They have a vast collection of movies, TV shows, and music, which you can access on your personal screens. The airline also provides noise-canceling headphones to enhance your viewing experience.
  3. Delectable Cuisine:
    The airline offers an array of delicious in-flight meals that cater to the diverse tastes of their passengers. They offer a range of options for breakfast, lunch, and dinner, along with an extensive beverage selection. Moreover, they also cater to specific dietary requirements and allergies, so you don't have to worry about a thing.
  4. Lounge Access:
    Brussels Airways offers lounge access to their business class passengers, where they can relax and enjoy various amenities. The lounges provide a calm and peaceful environment, away from the hustle and bustle of the airport. You can enjoy complimentary drinks and snacks, access to showers, and even private workstations.

The services and offerings of Brussels Airlines

  1. Brussels Airlines offers an extensive route network that connects passengers to over 120 destinations worldwide.
  2. Passengers traveling in Business Class and qualifying Flying Blue members can enjoy access to the airline's premium lounges, which offer a range of amenities including food and beverage options, shower facilities, and more.
  3. The airline offers a range of inflight amenities, including comfortable seats, in-flight entertainment, and a choice of dining options that reflect the flavors of Belgium.
  4. Brussels Airlines offers a generous baggage policy, allowing passengers to bring up to two checked bags and one carry-on bag on board.
  5. The airline's loyalty program, Flying Blue, offers members the opportunity to earn and redeem miles for flights, upgrades, and more.

Loyalty Program OF brussels airline

Brussels Airlines offers a loyalty program for its frequent flyers, called LOOP. LOOP is designed to reward loyal passengers with various benefits and perks, including upgrades, lounge access, and discounts on future flights.

Here are some of the features and benefits of LOOP:

  1. Accumulation of LOOPs: LOOP members earn LOOPs (points) for each flight they take with Brussels Airlines or their partners. The number of LOOPs earned depends on the class of travel and the distance flown. The more LOOPs you earn, the higher your LOOP level.

  2. LOOP levels: LOOP members can achieve four different levels: LOOP, LOOP Silver, LOOP Gold, and LOOP Diamond. Each level offers different benefits and perks, such as priority boarding, lounge access, and bonus LOOPs.

  3. Upgrades: LOOP members can use their accumulated LOOPs to upgrade their flights to a higher class of travel. The number of LOOPs required for an upgrade depends on the route and the class of travel.

  4. Lounge Access: LOOP Silver, LOOP Gold, and LOOP Diamond members have access to Brussels Airlines' lounges, as well as partner lounges worldwide. This includes free drinks, snacks, and Wi-Fi.

  5. Priority Boarding: LOOP Silver, LOOP Gold, and LOOP Diamond members have priority boarding, allowing them to board the plane before other passengers.

  6. Extra Baggage Allowance: LOOP Silver, LOOP Gold, and LOOP Diamond members are entitled to additional baggage allowance, depending on their level.

  7. Discounted Flights: LOOP members can use their accumulated LOOPs to get discounts on future flights with Brussels Airlines or their partners.

To become a LOOP member, you can sign up for free on the Brussels Airlines website. Once you're a member, you can start earning LOOPs on your flights and enjoy the benefits of the program. LOOP is a great way to get more out of your travel with Brussels Airlines and make the most of your loyalty.

Brussels Airlines Code Share Agreement and Patner Airlines

Code share agreements allow airlines to offer flights operated by another airline under their own flight number. This means that passengers can book a flight with Brussels Airlines, but actually travel on a flight operated by another airline, while still earning miles and enjoying other benefits.

Brussels Airlines has code share agreements with several airlines, including Lufthansa, United Airlines, Air Canada, and Ethiopian Airlines. This allows passengers to travel to a wider range of destinations and take advantage of more travel options.

In addition to its code share agreements, Brussels Airlines has also established partnerships with other airlines, including Star Alliance. This partnership allows passengers to earn and redeem miles across a wide range of airlines, giving them even more flexibility and options when traveling.

Brussels Airlines Destinations and Hub Airports

Here is a table outlining Brussels Airlines' destinations and hub airports:

Hub Airports Brussels Airport (BRU)
Destinations Africa: Abidjan, Accra, Banjul, Bujumbura, Conakry, Cotonou, Dakar, Douala, Entebbe, Freetown, Kigali, Kinshasa, Luanda, Monrovia, Nairobi, Ouagadougou, Yaoundé
Europe: Athens, Barcelona, Berlin, Billund, Birmingham, Bologna, Bordeaux, Bristol, Budapest, Copenhagen, Dublin, Edinburgh, Florence, Frankfurt, Geneva, Gothenburg, Hamburg, Hannover, Krakow, Lisbon, Ljubljana, London, Lyon, Madrid, Manchester, Marseille, Milan, Moscow, Munich, Naples, Nice, Oslo, Paris, Porto, Prague, Rome, Stockholm, Toulouse, Valencia, Venice, Vienna, Warsaw, Zurich
Middle East: Beirut, Tel Aviv
North America: New York City
Codeshare Partners Aegean Airlines, Air Canada, Air Europa, Air Malta, Austrian Airlines, Croatia Airlines, EgyptAir, Ethiopian Airlines, Eurowings, Hainan Airlines, Lufthansa, Royal Air Maroc, Swiss International Air Lines, TAP Air Portugal, Turkish Airlines, United Airlines

Brussels Airlines' hub airport is Brussels Airport (BRU), located in Zaventem, Belgium. The airline operates flights to destinations in Africa, Europe, the Middle East, and North America. Brussels Airlines also has codeshare agreements with several airlines, allowing passengers to travel to additional destinations around the world.

 Brussels Airlines Classes of Seating

Economy Class 

Passengers traveling in Economy Class can enjoy a range of amenities and services, including a comfortable seat with ample legroom, in-flight entertainment, and a range of food and drink options available for purchase.

In terms of seating, Brussels Airlines' Economy Class features seats with a pitch of 30-32 inches, allowing for plenty of legroom. Passengers can also choose to purchase seats with extra legroom for an additional fee.

In-flight entertainment is available on long-haul flights, with a selection of movies, TV shows, and music available on personal screens. Passengers can also bring their own devices and connect to the airline's Wi-Fi to stream their own content.

Economy Premium Class

Passengers traveling in Economy Premium Class can enjoy a range of benefits, including more comfortable seating with extra legroom, priority boarding, a larger baggage allowance, and a complimentary snack and beverage service.

Seats in Economy Premium Class have a pitch of 35 inches, providing plenty of space for passengers to stretch out and relax. The seats also feature adjustable headrests, footrests, and lumbar support, ensuring a comfortable journey.

Passengers in Economy Premium Class also benefit from a larger baggage allowance, allowing them to bring more items on their trip without worrying about additional baggage fees. Priority boarding is also included, allowing passengers to board the aircraft before the rest of the passengers.

Business Class

Passengers traveling in Economy Premium Class can enjoy a range of benefits, including more comfortable seating with extra legroom, priority boarding, a larger baggage allowance, and a complimentary snack and beverage service.

Seats in Economy Premium Class have a pitch of 35 inches, providing plenty of space for passengers to stretch out and relax. The seats also feature adjustable headrests, footrests, and lumbar support, ensuring a comfortable journey.

Passengers in Economy Premium Class also benefit from a larger baggage allowance, allowing them to bring more items on their trip without worrying about additional baggage fees. Priority boarding is also included, allowing passengers to board the aircraft before the rest of the passengers.

 

In-Flight Entertainment 

On long-haul flights, passengers can enjoy a personal entertainment system with a selection of movies, TV shows, and music available on personal screens. Passengers can also bring their own devices and connect to the airline's Wi-Fi to stream their own content.

In addition to the personal entertainment system, Brussels Airlines also offers a selection of magazines and newspapers for passengers to read during their flight. Passengers can choose from a range of publications in different languages, providing something for everyone.

For passengers traveling with children, Brussels Airlines offers a range of children's programming, including movies and TV shows that are appropriate for all ages.

In-Flight Meal

On short-haul flights, a buy-on-board service is available, allowing passengers to purchase a range of hot and cold meals, snacks, and drinks. Passengers can choose from a range of options, including sandwiches, salads, and hot meals.

On long-haul flights, a complimentary meal service is available, with a range of appetizers, main courses, and desserts available to choose from. Passengers can also select from a range of alcoholic and non-alcoholic beverages to accompany their meal.

Passengers with special dietary requirements can also request special meals, including vegetarian, vegan, and gluten-free options. It's recommended to request these meals in advance to ensure availability.

Brussels Airline Customer Reviews

Brussels Airlines has received mixed reviews from customers, with some praising their excellent customer service and comfortable flights, while others have criticized their flight delays and outdated planes. Here are some customer reviews of Brussels Airlines:

Positive Reviews:

"Brussels Airlines provided a great flying experience. The seats were comfortable, the food was delicious, and the flight attendants were friendly and helpful."

"I was impressed with Brussels Airlines' customer service. When my flight was delayed, they kept me updated and provided me with a hotel room for the night. I appreciate their effort to make the situation more comfortable."

Negative Reviews:

"My flight with Brussels Airlines was delayed by several hours, causing me to miss my connecting flight. The airline did not provide any assistance or compensation, and their customer service was unhelpful and unresponsive."

"The plane I flew on with Brussels Airlines was old and outdated. The seats were uncomfortable, and the in-flight entertainment system did not work properly."

Customer Services On Brussels Airline

Brussels Airlines offers excellent customer service to its passengers and can be reached through various channels. Here is a list of ways to contact Brussels Airlines customer service:

Customer Service Center:
Phone: +32 2 723 23 62 (available 24/7)
Email: [email protected]
Social Media:
Facebook: https://www.facebook.com/brusselsairlines/
Twitter: https://twitter.com/flybrussels
Instagram: https://www.instagram.com/brusselsairlines/
Contact Form:
Passengers can fill out a contact form on the Brussels Airlines website: https://www.brusselsairlines.com/en-be/contact-us/
Airport Service Desk:
Passengers can visit the Brussels Airlines service desk at the airport for assistance.
Feedback Form:
Passengers can provide feedback on their flight experience using the Brussels Airlines feedback form: https://www.brusselsairlines.com/en-be/feedback/

Brussels Airlines Popular Flight Routes

Brussels Airlines Route Map

Route map 

Brussels Airlines

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Brussels Airlines FAQ's

Yes, babies from one day to 2 years old are regarded as infants and from the age of three to eleven are regarded as children. 

Any child from the age of five to eleven travelling alone will be automatically considered for the unaccompanied minor service. Children from twelve to eighteen can also avail the service if required. 

The airline will ensure that your journey with your infant is safe and comfortable. You will be given all the necessary help required for the journey. 

You can inform about your special requirements 48 hours prior to your departure. Brussels Airlines does not charge any fees for such special assistance provided. 

You can select a seat of your own choice during the ticket booking or also later until 24 hours to your departure time. If you fail to select a seat, the airline will automatically assign you one. 

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