1. How do I cancel my reservation?
To cancel the ticket please visit https://www.albastar.es/en/complaints/
Passengers are allowed to cancel their flight ticket, however, special fares may limit the passenger from exercising their right to cancel their reservation. The cancellation policy for various ticket fare is as follows:
Passengers can request a refund, however, this can only be requested before the departure of the flight and not after. Moreover, the refund will depend on the find of ticket type passengers purchased. The airline will only provide refund in the currency in which the ticket was purchased. Moreover, the refund will be made to the credit/debit card used to make the purchase.