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airBaltic Cancellation and Refund Policy

IATA : BT

ICAO : BTI

CallSign : AIR BALTIC

Founded : 1995

Key people : Martin Gauss (CEO)[1]

Country : Latvia

Office Address : Tehnikas iela 3, Lidosta "Rīga",

City : Riga

State : Mārupes novads,,

Zip Code : LV-1053

Phone number : +371 6 7207069

Airline Official Website :

Cancellation Policy

If you need to cancel your airBaltic booking, the refund amount you receive will depend on the type of fare you purchased and the time of cancellation. Here are the details:

  1. Basic fare: For Basic fares, no refunds are available. However, you can change your flight for a fee, subject to availability.

  2. Premium and Business fares: For Premium and Business fares, refunds may be available depending on the fare rules and the time of cancellation. If you cancel your flight more than 24 hours before departure, you may be eligible for a refund of the fare paid minus any applicable fees. No refunds will be available if you cancel your flight less than 24 hours before departure.

To cancel your airBaltic booking, contact airBaltic's customer support or log into your booking on their website. If you are eligible for a refund, the amount will be credited back to the original form of payment within a few business days.

Things to Remember 

  1. Refunds for Basic fares are unavailable, but you can change your flight for a fee.
  2. Refunds for Premium and Business fares may be available depending on the fare rules and time of cancellation.
  3. To cancel your booking, contact airBaltic's customer support or log into your booking on their website.
  4. If you are eligible for a refund, it will be credited back to the original form of payment within a few business days.
  5. If your flight is canceled by airBaltic, you may be eligible for a full refund or rebooking on a different flight.

Ways to cancel a flight

Online:

You can cancel your airBaltic flight by logging into your booking on airBaltic's website and following the instructions to cancel your flight. This option is available for most airBaltic's website or mobile app bookings.

Contact airBaltic customer support:

You can also cancel your airBaltic flight by contacting airBaltic's customer support through phone, email, or live chat. The customer support team will assist you in balancing your booking.

At the airport:

If you are at the airport and must cancel your flight, you can go to the airBaltic check-in desk and speak with a customer service representative.

Cancellation due to Weather

If your airBaltic flight is canceled due to weather conditions, airBaltic will do its best to rebook you on the next available flight to your destination. Alternatively, you may be able to change your flight to a different date or destination, subject to availability and fare rules.

If you cannot travel due to the weather-related cancellation, you may be eligible for a refund of the fare paid. However, this will depend on the type of fare you purchased and the fare rules. In addition, if you have purchased additional services, such as baggage or seat selection, those fees may not be refundable.

Refund Policy

If you need to cancel your airBaltic booking and are eligible for a refund, the amount will depend on the type of fare you purchased and the time of cancellation. Here are the details:

  1. Basic fare: For Basic fares, no refunds are available. However, you can change your flight for a fee, subject to availability.

  2. Premium and Business fares: For Premium and Business fares, refunds may be available depending on the fare rules and the time of cancellation. If you cancel your flight more than 24 hours before departure, you may be eligible for a refund of the fare paid minus any applicable fees. No refunds will be available if you cancel your flight less than 24 hours before departure.

Steps to Cancel a Flight

Step 1. Visit airBaltic's website or mobile app and log into your booking. (OFFICIAL WEBSITE). Click on the "Information" option.

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Step 2. Then go to "Your Booking" and select the "Change or Cancel" Option.

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Step 3. Navigate to the "Cancel your Flight" section and select the booking you wish to cancel.

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Step 4. Review the booking details to ensure you have selected the correct one.

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Step 6. Select the "Confirm" option and follow the prompts to complete the cancellation process.

(Payment/booking-cancellation)

If you are eligible for a refund, the amount will be credited back to the original form of payment within a few business days.

airBaltic Cancellation and Refund Policy FAQ's

You can do so by submitting a request here

 

You can check out the terms and conditions here.

 

To book this service please contact airBaltic’s Call center. 

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