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Air Seychelles Cancellation and Refund Policy

IATA : HM

ICAO : SEY

CallSign : SEYCHELLES

Founded : 1977

Key people : Remco Althuis (CEO)

Country : Seychelles

Office Address : Air Seychelles Ltd Head Office International Airport

City : Victoria

State : Mahé,

Zip Code : P.O.Box 386

Phone number : +248 4 39 10 00

Airline Official Website :

Cancellation Policy

If the flight gets cancelled or causes you to miss a connecting flight, then the passengers have the opportunity to rebook the flight, extend the validity of the ticket, re-route you to the destination intended, or make a refund in accordance with the conditions of carriage. Passengers can cancel the ticket if they wish too, however, refund will be made in accordance with the fare rules. If no portion of the ticket is used by the passenger then an amount equal to the fare paid is refunded, however service charge and cancellation fees are deducted. 

 Refund Policy

The airline will refund the ticket or any unused portion of the ticket in accordance with the fare rules. If no portion of the ticket is used by the passenger then an amount equal to the fare paid is refunded, however service charge and cancellation fees are deducted. Moreover, the airline will process the refund of a ticket in accordance with the conditions attached to the ticket purchased by the passenger. Lastly, refund of the ticket will only be made to the ticket holder or the individual who paid for the ticket. In case a passenger bought the ticket through an Agent, then the agent is required to submit the refund request. 

For more information please check Article 10 of General conditions of carriage. 

 

 

Air Seychelles Cancellation and Refund Policy FAQ's

1. How do I apply for a flight date/time cancellation?

You can contact Air Seychelles call center on +248 4391000

 

2. How long will the refund take?

The refund is processed within 60 business days of receipt of the refund application.

 

3. Can I cancel my reservation without penalty?

Yes, you can. To give flexibility to the passengers, Air Seychelles allows cancellation of the reservation without penalty if it is cancelled within 24 hours of booking.

 

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